Peer Analysis

Peer analysis thumbnailFor years CU*Answers has helped its clients develop their own potential through many different training and networking opportunities. To promote this style of networking and build an information base for credit unions to use in considering, planning, and using CU*BASE products, CU*Answers presents the CU*BASE Peer Analysis. Use this guide to check out what features your peers are using, and get ideas about new features you might want to pursue in the future.

Whether you are thinking about launching a new initiative or making decisions on how to configure a new product or service, use the Peer Analysis to contact your peers who have already been down the same road. Although every credit union might have a different way of approaching individual features, we hope that the Peer Analysis helps you evaluate multiple points of view, to help you make the best decisions for your organization and your members.

Open the 2016 Peer Analysis

As CU*Answers continues to expand on the survey and research capabilities of Learn from a Peer, we hope credit unions will continue to use them to help determine the best course of action for their credit union, as well as to collaborate with others in the network to provide the best offering to members. We’ve also included live data from the CU*BASE Learn From a Peer tools to sample some of the power of the tools.

And, as always, see how your credit union compares with your peers on penetration for self service offerings, including It’s Me 247 online banking, mobile banking, bill pay, and e-statements. Then contact your peers for insight on how to increase your member adoption of these services! This year we expanded on mobile web by including the percent of your active online banking users that are using a mobile channel.

The Peer Analysis has four sections: An introduction, the worksheet itself, the Learn From a Peer documentation, and a guide that explains all of the categories used on the worksheet. Data for this analysis was gathered during April 2016, unless otherwise noted. Number of members and asset sizes are from Callahan & Associates Peer-to-Peer data as of December 31, 2015.

Updated
November 1, 2016

2019 Year-End Kickoff – Register for Year-End Training!

2019 Year-End Kickoff – Register for Year-End Training!

It’s Time to Start Your 2019 Year-End Tasks The 2019 Year-End Processing Guides are now available online!  See the links below to review the guides and meet the deadlines.  Printed copies of the year-end guides will be delivered to your credit union in the coming weeks. 2019 Year-End Processing for Online Credit Unions 2019 Year-End… Read more »

Oct 17, 2019

September CU*BASE Monthly Monitor Recap

September CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the September 2019 edition of the CU*BASE Monthly Monitor Recap! September 2019 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »

Oct 3, 2019

Sunsetting the Experian AS1 Authentication Product

Sunsetting the Experian AS1 Authentication Product

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CU*Answers has received official notification from Experian that as of October 31, 2019, the Authentication Service Level One product, known as AS1, will be sunset and no longer available. Please contact your Experian representative if you wish to learn more about their alternative solutions. If you have any questions… Read more »

Oct 2, 2019

CU*BASE GOLD 19.10 Coming Soon!

CU*BASE GOLD 19.10 Coming Soon!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Another CU*BASE Release Is Coming!  Mark your calendars for the date below, when you will receive CU*BASE GOLD Version 19.10: Online credit unions: October 20 Site-Four partners: October 20 Self-processing credit unions: November 10 Release Documents 19.10 Release Summary 19.10 Database Changes 19.10 Tool Changes Note for self-processing credit… Read more »

Sep 25, 2019

August CU*BASE Monthly Monitor Recap

August CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the August 2019 edition of the CU*BASE Monthly Monitor Recap! August 2019 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »

Sep 5, 2019

July CU*BASE Monthly Monitor Recap

July CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the July 2019 edition of the CU*BASE Monthly Monitor Recap! July 2019 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »

Aug 8, 2019

June CU*BASE Monthly Monitor Recap

June CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the June 2019 edition of the CU*BASE Monthly Monitor Recap! June 2019 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »

Jul 1, 2019