Peer Analysis

Peer analysis thumbnailFor years CU*Answers has helped its clients develop their own potential through many different training and networking opportunities. To promote this style of networking and build an information base for credit unions to use in considering, planning, and using CU*BASE products, CU*Answers presents the CU*BASE Peer Analysis. Use this guide to check out what features your peers are using, and get ideas about new features you might want to pursue in the future.

Whether you are thinking about launching a new initiative or making decisions on how to configure a new product or service, use the Peer Analysis to contact your peers who have already been down the same road. Although every credit union might have a different way of approaching individual features, we hope that the Peer Analysis helps you evaluate multiple points of view, to help you make the best decisions for your organization and your members.

Open the 2016 Peer Analysis

As CU*Answers continues to expand on the survey and research capabilities of Learn from a Peer, we hope credit unions will continue to use them to help determine the best course of action for their credit union, as well as to collaborate with others in the network to provide the best offering to members. We’ve also included live data from the CU*BASE Learn From a Peer tools to sample some of the power of the tools.

And, as always, see how your credit union compares with your peers on penetration for self service offerings, including It’s Me 247 online banking, mobile banking, bill pay, and e-statements. Then contact your peers for insight on how to increase your member adoption of these services! This year we expanded on mobile web by including the percent of your active online banking users that are using a mobile channel.

The Peer Analysis has four sections: An introduction, the worksheet itself, the Learn From a Peer documentation, and a guide that explains all of the categories used on the worksheet. Data for this analysis was gathered during April 2016, unless otherwise noted. Number of members and asset sizes are from Callahan & Associates Peer-to-Peer data as of December 31, 2015.

Updated
November 1, 2016

Sunsetting the WCalendar and WMail Tools in CU*BASE

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS With the 17.03 Release of CU*BASE, we will be sunsetting the WCalendar and WMail Tools. As support for both WCalendar and WMail development was suspended several years ago, with this release we will now be removing them from CU*BASE menus and screens. This means that the following options will… Read more »

Jan 16, 2017

December CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the December 2016 edition of the CU*BASE Monthly Monitor Recap! December 2016 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products…. Read more »

Jan 3, 2017

It’s Almost Time for the December Tricks of the Trade Webinar!

The December Tricks of the Trade webinar will be held today from 3:30-4:00 PM ET! Simply click here and enter this password: tricks. During this interactive and engaging webinar, you’ll get an in-depth look at documentation related to the CU*BASE 16.12 release, the 16.12 Imaging release, Online Member Tax Forms, the upcoming 16.11 Online Banking… Read more »

Dec 13, 2016

My Virtual StrongBox – Safe, Secure, and Free!

Take Advantage of a FREE* Online Banking Feature Your Members Will LOVE! My Virtual StrongBox “While most credit unions don’t have the resources for a fully integrated innovation lab, you can encourage your own intrapreneurial culture, aided by the assistance of smart technology innovation firms.  At Virtual StrongBox, our APIs and technical knowledge make it… Read more »

Dec 7, 2016

Join Us for the December Tricks of the Trade Webinar!

Scheduled for Tuesday, December 13 from 3:30-4:00 PM ET, the interactive and engaging December Tricks of the Trade webinar will give you an in-depth look at documentation related to the CU*BASE 16.12 release, the 16.12 Imaging release, Online Member Tax Forms, the upcoming 16.11 Online Banking release, and more! Attending is easy! No registration is required… Read more »

Dec 6, 2016

November CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the November 2016 edition of the CU*BASE Monthly Monitor Recap! November 2016 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products…. Read more »

Dec 5, 2016

CU*BASE GOLD 16.12 Coming Soon!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Another CU*BASE Release Is Coming! Mark your calendars for the date below, when you will receive CU*BASE GOLD Version 16.12: Online credit unions: December 4 Site-Four partners: December 4 Self-processing credit unions: December 12 Release Documents 16.12 Release Summary 16.12 Menu Changes 16.12 Database Changes Imaging Solutions Release Imaging Solutions… Read more »

Nov 29, 2016