Peer Analysis

Peer analysis thumbnailFor years CU*Answers has helped its clients develop their own potential through many different training and networking opportunities. To promote this style of networking and build an information base for credit unions to use in considering, planning, and using CU*BASE products, CU*Answers presents the CU*BASE Peer Analysis. Use this guide to check out what features your peers are using, and get ideas about new features you might want to pursue in the future.

Whether you are thinking about launching a new initiative or making decisions on how to configure a new product or service, use the Peer Analysis to contact your peers who have already been down the same road. Although every credit union might have a different way of approaching individual features, we hope that the Peer Analysis helps you evaluate multiple points of view, to help you make the best decisions for your organization and your members.

Open the 2016 Peer Analysis

As CU*Answers continues to expand on the survey and research capabilities of Learn from a Peer, we hope credit unions will continue to use them to help determine the best course of action for their credit union, as well as to collaborate with others in the network to provide the best offering to members. We’ve also included live data from the CU*BASE Learn From a Peer tools to sample some of the power of the tools.

And, as always, see how your credit union compares with your peers on penetration for self service offerings, including It’s Me 247 online banking, mobile banking, bill pay, and e-statements. Then contact your peers for insight on how to increase your member adoption of these services! This year we expanded on mobile web by including the percent of your active online banking users that are using a mobile channel.

The Peer Analysis has four sections: An introduction, the worksheet itself, the Learn From a Peer documentation, and a guide that explains all of the categories used on the worksheet. Data for this analysis was gathered during April 2016, unless otherwise noted. Number of members and asset sizes are from Callahan & Associates Peer-to-Peer data as of December 31, 2015.

Updated
November 1, 2016

February CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the January 2017 edition of the CU*BASE Monthly Monitor Recap! February 2017 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software… Read more »

Mar 1, 2017

It’s Almost Time for the February Tricks of the Trade Webinar!

The February Tricks of the Trade webinar will be held today from 3:30-4:00 PM ET! Simply click here and enter this password: tricks. During this interactive and engaging webinar, we will be revisiting the information from our January session to give you an in-depth look at documentation related to the CU*BASE 17.03 release, the new CU*BASE navigation changes,… Read more »

Feb 21, 2017

Join Us for the February Tricks of the Trade Webinar!

Scheduled for Tuesday, February 21 from 3:30-4:00 PM ET, the interactive and engaging February Tricks of the Trade webinar will revisiting the information from our January session to give you an in-depth look at documentation related to the CU*BASE 17.03 release, the new CU*BASE navigation changes, related videos and training materials, and more! Those who were unable… Read more »

Feb 16, 2017

January CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the January 2017 edition of the CU*BASE Monthly Monitor Recap! January 2017 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software… Read more »

Feb 1, 2017

Cancelled: In Case You Missed It – Join Us for the January Tricks of the Trade Webinar!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Due to an unexpectedly large turnout for yesterday’s January Tricks of the Trade webinar, we have scheduled a second session for Friday, February 3 from 3:30-4:00 PM ET.  The interactive and engaging January Tricks of the Trade webinar will give you an in-depth look at documentation related to the… Read more »

Feb 1, 2017

It’s Almost Time for the January Tricks of the Trade Webinar!

The January Tricks of the Trade webinar will be held today from 3:30-4:00 PM ET! Simply click here and enter this password: tricks. During this interactive and engaging webinar, you’ll get an in-depth look at documentation related to the CU*BASE 17.03 release, the new CU*BASE navigation changes, related videos and training materials, and more! Don’t have time… Read more »

Jan 31, 2017

Don’t Forget! A 2017 Project for Your IT Team: Changes to GOLD Device IDs

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CU*Answers is pleased to announce that we will be establishing a new naming method for CU*BASE GOLD IDs in 2017. What’s changing? Expanding CU*BASE device names has become necessary due to the growing number and size of credit unions in our network.  This new, 7-digit format, will include: The… Read more »

Jan 30, 2017

Join Us for the January Tricks of the Trade Webinar!

Scheduled for Tuesday, January 31 from 3:30-4:00 PM ET, the interactive and engaging January Tricks of the Trade webinar will give you an in-depth look at documentation related to the CU*BASE 17.03 release, the new CU*BASE navigation changes, related videos and training materials, and more! Attending is easy! No registration is required for this drop-in webinar. Simply join the… Read more »

Jan 24, 2017

A 2017 Project for Your IT Team: Changes to GOLD Device IDs

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CU*Answers is pleased to announce that we will be establishing a new naming method for CU*BASE GOLD IDs in 2017. What’s changing? Expanding CU*BASE device names has become necessary due to the growing number and size of credit unions in our network.  This new, 7-digit format, will include: The… Read more »

Jan 23, 2017