Documentation

Updated
November 21, 2016

Release Summaries

Are you looking for information about future releases? Check out the Release Planning Page Or take a look at training and demo videos from previous releases. 2021 Owner’s View Monthly Recap – April 2021 CU*BASE Release 21.05 Release Summary – May 23, 2021 CU*BASE Release 21.05 Tool Changes – May 23, 2021 CU*BASE Release 21.05 Database… Read more »

Release Planning

Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools?  This page is intended to help you keep in the loop for things that are in the pipeline or nearing completion.  Just remember that our development cycle is a living, breathing machine and we are committed to remaining flexible and nimble so that… Read more »

Pricing Guides

  Pricing Philosophy Pricing is a tricky business. You can approach it from several different perspectives, ranging from “charge what the market will bear,” to “recover your development costs plus a small profit,” to “give it away and hope for a bigger payoff down the road from the relationship,” to myriad other cost accounting, profit… Read more »

“Tricks of the Trade” Newsletter Series

CU*Answers provides a wealth of education and documentation tools. Although the series is on temporary hiatus, you can still get a lot of great information from previous editions of the newsletter: what resources are available, how to find and use them, and best-kept secrets you maybe haven’t run across before! Documentation: Tricks of the Trade… Read more »

Risk Assessment Center

Share with Your Partners! Have you developed a risk assessment format that you believe works well and satisfies the NCUA requirements? Share your format with your CUSO partners! Submit a copy of your risk assessment or the template you used (clean it up to remove any details you’d rather keep private, of course) to dmoore@cuanswers.com… Read more »

My Favorite Dashboards and Reports Series

These helpful brochures cover over 60 CU*BASE dashboards and reports and over 100 CU*SPY reports! My Favorite Dashboards and Reports Auditing and Compliance Jim Vilker, Vice President, Professional Services, AuditLink, CU*Answers, has picked his top ten CU*BASE dashboards and reports in the My Favorite Dashboards and Reports – Auditing and Compliance brochure. Use this resource… Read more »

Newsletters

Stay current by subscribing to CU*Answers newsletters. You can subscribe to The Education Report, a monthly EOM tasks or statement inserts reminder email, and the SettleMINT EFT newsletter.  Don’t worry, you can unsubscribe at any time. Why not do it today? Sign Up for EOM Task Reminder or Statement Insert Reminders here

Did You Update Your Automated Queries After the Release?

Did You Update Your Automated Queries After the Release?

Don’t forget: the 20.04 Release of CU*BASE was implemented on April 26th.  Be sure to review database changes before running queries for this month.  Click here to view documents including the latest Release Summary and Tool Changes. Visit Show Me the Steps for step-by-step instructions on how to use the Automated Reports and Queries feature:… Read more »

May 7, 2020

Check Out the CU*BASE 20.04 Release Resource Companion

Check Out the CU*BASE 20.04 Release Resource Companion

Introducing the CU*BASE Release Resource Companion!  Starting with the 20.04 Release of CU*BASE and for each major release going forward, we will be publishing a companion document that includes links to relevant resources and major updates to our core software, with brief summaries of each. Follow the link below to review the 20.04 Release Resource… Read more »

May 5, 2020

April Owner’s View Monthly Recap

April Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the April 2020 edition of the Owner’s View Monthly Recap! April 2020 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

May 4, 2020

Reminder: CU*BASE GOLD 20.04 Coming Soon!

Reminder: CU*BASE GOLD 20.04 Coming Soon!

ATTENTION ONLINE CREDIT UNIONS Another CU*BASE Release Is Coming!  Mark your calendars for April 26, when you will receive CU*BASE GOLD Version 20.04: (Our Site-Four partners will receive this release on April 26 as well.) Release Documents 20.04 Release Summary Release Training General Release Training This training will provide an overview of all release enhancements…. Read more »

May 20, 2020

CU*BASE GOLD 20.04 Coming Soon!

CU*BASE GOLD 20.04 Coming Soon!

ATTENTION ONLINE CREDIT UNIONS Another CU*BASE Release Is Coming!  Mark your calendars for April 26, when you will receive CU*BASE GOLD Version 20.04: (Our Site-Four partners will receive this release on April 26 as well.) Release Documents 20.04 Release Summary Release Training General Release Training This training will provide an overview of all release enhancements…. Read more »

May 20, 2020

March Owner’s View Monthly Recap

March Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the March 2020 edition of the Owner’s View Monthly Recap! March 2020 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Apr 6, 2020

Reminder: Sunsetting the Experian AS1 Authentication Product

Reminder: Sunsetting the Experian AS1 Authentication Product

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CU*Answers has received official notification from Experian that as of March 31, 2020, the Authentication Service Level One product, known as AS1, will be sunset and no longer available.  (Originally, AS1 was scheduled to be sunset on October 31, 2019, as mentioned in our previous announcement.  However, the sunset… Read more »

Mar 6, 2020