Core Software

CU*BASE is our state-of-the-art member data processing system combining the best of member information databases, marketing tools, high quality presentation tools, powerful processing capability and flexible configuration… all with a graphical interface that significantly shortens the staff learning curve.

Member Self-Service

We offer a wide array of member self service software designed to meet your needs. It’s Me 247 Online Banking for your members on their desktops, It’s Me 247 Mobile Web, App, and Text Banking for your members on the go.

Imaging Solutions

The CU*Answers Imaging Solutions Team puts some serious talent in your corner! The Imaging Solutions team has created imaging solutions that are an inherent part of your core data processing system.

We are a Cooperative, Just like You

CU*Answers is a CUSO and a Cooperative, and we’ve been living the cooperative spirit for years. Credit unions are cooperatives. CU*Answers is a cooperative. This is a driving business model for our industry. Cooperatives are built by their members; members who fund and direct their credit unions through elections of leaders, allowing individual interests to align with… Read more »

Internet Retailer Support Center

The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!

In the Kitchen

Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! We’re always cooking up new ideas here in the CU*Answers Kitchen and we’d like to share some of our current recipes with you. These are some of the large topic projects that are currently… Read more »

Solutions

We have what a credit union needs to be a credit union. CU*Answers has solutions with leaders focused on addressing issues regarding users, strategy, and development. These are the teams that add value for every CU*Answers client no matter what need they have.

August Owner’s View Monthly Recap

August Owner’s View Monthly Recap

Check out recent programming changes in the August 2023 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly… Read more »

Sep 1, 2023

Reminder: The Next HA Rollover is Coming September 17th – We Need You to Perform a Connectivity Test!

Reminder: The Next HA Rollover is Coming September 17th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, September 17th. The rollover is scheduled to begin at 2:00 AM ET on Sunday, September 17th with the rollback… Read more »

Aug 29, 2023

Reminder: The Next HA Rollover is Coming September 17th – We Need You to Perform a Connectivity Test!

Reminder: The Next HA Rollover is Coming September 17th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, September 17th. The rollover is scheduled to begin at 2:00 AM ET on Sunday, September 17th with the rollback… Read more »

Aug 29, 2023

The Next HA Rollover is Coming September 17th – We Need You to Perform a Connectivity Test!

The Next HA Rollover is Coming September 17th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, September 17th. The rollover is scheduled to begin at 2:00 AM ET on Sunday, September 17th with the rollback… Read more »

Aug 22, 2023

Take a Look at the CU*Answers University Courses for September!

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in September!   Wednesday, September 6 3:30 PM – 4:30 PM ET Balancing Made Easy Register for web conference   Thursday, September 7 10:00… Read more »

Aug 21, 2023

July Owner’s View Monthly Recap

July Owner’s View Monthly Recap

Check out recent programming changes in the July 2023 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly… Read more »

Aug 2, 2023

[The Pulse] 2023 Business Continuity Plan (mid-year revision) Now Available

[The Pulse] 2023 Business Continuity Plan (mid-year revision) Now Available

As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them.  Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2023 CU*Answers Business… Read more »

Aug 2, 2023

Don’t Forget! There’s Still Time to Join the 23.10 CU*BASE Release Beta Pool!

Don’t Forget!  There’s Still Time to Join the 23.10 CU*BASE Release Beta Pool!

Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 23.10 release! Learn more about enhancements coming in the October release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. If you’re interested in joining the Beta Pool, there’s still time… Read more »

Jul 25, 2023