Products

Updated
April 7, 2016

Core Software

CU*BASE is our state-of-the-art member data processing system combining the best of member information databases, marketing tools, high quality presentation tools, powerful processing capability and flexible configuration… all with a graphical interface that significantly shortens the staff learning curve.

Member Self-Service

We offer a wide array of member self service software designed to meet your needs. It’s Me 247 Online Banking for your members on their desktops, It’s Me 247 Mobile Web, App, and Text Banking for your members on the go.

Imaging Solutions

The CU*Answers Imaging Solutions Team puts some serious talent in your corner! The Imaging Solutions team has created imaging solutions that are an inherent part of your core data processing system.

We are a Cooperative, Just like You

CU*Answers is a CUSO and a Cooperative, and we’ve been living the cooperative spirit for years. Credit unions are cooperatives. CU*Answers is a cooperative. This is a driving business model for our industry. Cooperatives are built by their members; members who fund and direct their credit unions through elections of leaders, allowing individual interests to align with… Read more »

Internet Retailer Support Center

The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!

Virtual StrongBox

CU*Answers with its Relationship with Virtual StrongBox is Putting Every Credit Union in the Document Transfer Business Through our relationship with Virtual StrongBox, CU*Answers is providing all credit unions in the network with free cloud storage. Credit unions also have the ability to move to the next level with Virtual StrongBox with branding, profit sharing,… Read more »

February Owner’s View Monthly Recap

February Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the February 2021 edition of the Owner’s View Monthly Recap! February 2021 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Mar 3, 2021

There’s Still Time to Join the 21.05 CU*BASE Release Beta Pool!

There’s Still Time to Join the 21.05 CU*BASE Release Beta Pool!

Earn a $3,500 CollabRebate for testing new CU*BASE tools and features coming with the 21.05 release! Learn more about enhancements coming in the May release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. To join the Beta Pool, submit your Beta Pool enrollment form… Read more »

Mar 3, 2021

Rescheduled: Next HA Rollover Coming April 18th

Rescheduled: Next HA Rollover Coming April 18th

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  Previously announced for Sunday, March 7th, the next HA rollover has been rescheduled for Sunday, April 18th. As a reminder: instead of the typical one-week rollover, this rollover will occur over a three… Read more »

Feb 26, 2021

The 21.05 CU*BASE Release Beta Pool Application Period is Now Open!

The 21.05 CU*BASE Release Beta Pool Application Period is Now Open!

Earn a $3,500 CollabRebate for testing new CU*BASE tools and features coming with the 21.05 release! Learn more about enhancements coming in the May release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. To join the Beta Pool, submit your Beta Pool enrollment form… Read more »

Feb 23, 2021

TOMORROW: New Phone Number Flags and Card Processing Changes Begin

TOMORROW: New Phone Number Flags and Card Processing Changes Begin

Don’t forget! Beginning tomorrow, February 9, CU*Answers will begin using a new method for determining which member phone numbers are sent to EFT vendors. There are several things happening with this change,  including new options for flagging phone numbers, new rules for what triggers a vendor maintenance record, and a conversion over existing data for… Read more »

Feb 8, 2021

The Next HA Rollover is Coming March 7th – We Need You to Perform a Connectivity Test!

The Next HA Rollover is Coming March 7th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  The next HA rollover is scheduled for Sunday, March 7th. Instead of the typical one-week rollover, this rollover will occur over a three week period as we perform system maintenance on PROD.  The… Read more »

Feb 5, 2021

January Owner’s View Monthly Recap

January Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the January 2021 edition of the Owner’s View Monthly Recap! January 2021 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Feb 2, 2021

[The Pulse] 2021 Business Continuity Plan Now Available

[The Pulse] 2021 Business Continuity Plan Now Available

CU*Answers Business Continuity Plan: 2021 Release Now Available   As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly… Read more »

Feb 1, 2021