Core Software

CU*BASE is our state-of-the-art member data processing system combining the best of member information databases, marketing tools, high quality presentation tools, powerful processing capability and flexible configuration… all with a graphical interface that significantly shortens the staff learning curve.

Member Self-Service

We offer a wide array of member self service software designed to meet your needs. It’s Me 247 Online Banking for your members on their desktops, It’s Me 247 Mobile Web, App, and Text Banking for your members on the go.

Imaging Solutions

The CU*Answers Imaging Solutions Team puts some serious talent in your corner! The Imaging Solutions team has created imaging solutions that are an inherent part of your core data processing system.

We are a Cooperative, Just like You

CU*Answers is a CUSO and a Cooperative, and we’ve been living the cooperative spirit for years. Credit unions are cooperatives. CU*Answers is a cooperative. This is a driving business model for our industry. Cooperatives are built by their members; members who fund and direct their credit unions through elections of leaders, allowing individual interests to align with… Read more »

Internet Retailer Support Center

The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!

In the Kitchen

Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! We’re always cooking up new ideas here in the CU*Answers Kitchen and we’d like to share some of our current recipes with you. These are some of the large topic projects that are currently… Read more »

Solutions

We have what a credit union needs to be a credit union. CU*Answers has solutions with leaders focused on addressing issues regarding users, strategy, and development. These are the teams that add value for every CU*Answers client no matter what need they have.

Learn About the CU*Answers Software Development Life Cycle!

Learn About the CU*Answers Software Development Life Cycle!

Curious about the rules and procedures for the software development process at CU*Answers?  Check out our new PowerPoint presentation for an overview of the steps involved, project classifications, how projects are tracked and the teams that help shape these from initial concept to final implementation. Learn About the CU*Answers Software Development Life Cycle For a… Read more »

Jun 10, 2022

Did You Update Your Automated Queries After the Release?

Did You Update Your Automated Queries After the Release?

Don’t forget: the 22.05 Release of CU*BASE was implemented on May 15th.  Be sure to review database changes before running queries for this month.  Click here to view documents including the latest Release Summary and Tool Changes. Visit Show Me the Steps for step-by-step instructions on how to use the Automated Reports and Queries feature:… Read more »

Jun 8, 2022

The AB_22.06 Analytics Booth Release Arrives June 19th

The AB_22.06 Analytics Booth Release Arrives June 19th

The Asterisk Intelligence Team is excited to present the AB_22.06 Analytics Booth Release, arriving to Analytics Booth subscribers on Sunday, June 19!  This release features: Refreshed dashboard standards on FIVE more dashboards to upgrade charting and display 10 Year Trends and 3 Year Balance Comparison get a full facelift Plus, new multiple-select filtering options, updated… Read more »

Jun 6, 2022

Check Out the CU*BASE 22.05 Release Resource Companion

Check Out the CU*BASE 22.05 Release Resource Companion

The CU*BASE Release Resource Companion includes links to relevant resources and the latest updates to our core software, with brief summaries of each.  Follow the link below to review the 22.05 Release Resource Companion – inside you will find key items related to the 22.05 Release including: A new video showing how members can set… Read more »

May 23, 2022

Tracking Interest for Written-Off Loans is Now Easier than Ever!

Tracking Interest for Written-Off Loans is Now Easier than Ever!

If you’ve been manually tracking interest on your written off loans on spreadsheets, now CU*BASE will do the work for you!  Effective with the 22.05 release, daily interest is automatically being calculated for written off loans and stored in the loan write-off history.  No more spreadsheets! If you’ve been tracking interest accrued since write-off manually,… Read more »

May 17, 2022

The 22.05 Imaging Solutions Release is Now Available

The 22.05 Imaging Solutions Release is Now Available

The Imaging Solutions 22.05 Release is available for all online CU*Spy Imaging Credit Unions as of Sunday, May 15th, 2022. Highlights of the 22.05 Imaging Solutions Release include: Color Photo IDs for Enhanced Online Clients New eDOCSignature Features Draw a Date Picker Draw a Memo Field Draw a Drop-down list Important Security Updates Take a… Read more »

May 16, 2022

Take Advantage of Analytics Booth – 90 Days FREE for New Users!

Take Advantage of Analytics Booth – 90 Days FREE for New Users!

We’re excited to offer a 90-day FREE trial of Analytics Booth for new users! With Analytics Booth, your credit union’s vitals are at your fingertips – track hundreds of data points across Balance, Member and Transaction data categories!  Customize alerts to be notified of key metrics and glean data from our 12 available dashboards.  Free… Read more »

May 6, 2022

April Owner’s View Monthly Recap

April Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the April 2022 edition of the Owner’s View Monthly Recap! April 2022 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

May 3, 2022