Virtual StrongBox

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CU*Answers with its Relationship with Virtual StrongBox is Putting Every Credit Union in the Document Transfer Business

Through our relationship with Virtual StrongBox, CU*Answers is providing all credit unions in the network with free cloud storage. Credit unions also have the ability to move to the next level with Virtual StrongBox with branding, profit sharing, and more.

Send directly from ProDOC to Virtual StrongBox

The ability to send receipts and loan forms directly to a member’s Virtual StrongBox is now available to all credit unions. CU*Answers Imaging Solutions release managed in house clients and online clients can contact CU*Answers Imaging Solutions for assistance in getting started with this feature.

Download the Virtual StrongBox Brochure

 

   

Sign up for Virtual StrongBox Today!


Order Virtual StrongBox

Check out the Virtual StrongBox Video Series!

 

Members Access Virtual StrongBox via a Single Sign-On (SSO) From Within Online Banking

Now credit unions can offer members an SSO link to an online safe deposit box, accessed from directly within It’s Me 247. Here, members can conveniently save their important documents, such as wills, mortgages, tax documents and loan forms—all safely and securely.

Virtual StrongBox Allows Members to Exchange Documents via a Secure Link

Members can also share documents with whomever they wish, including your credit union. You can also use the service to exchange and distribute documents securely with any of your members. This alternative to secure email and file exchange services has proven to be very popular, and allows you to provide top-notch service to your members.

The Member Experiences the Feature Right in It’s Me 247

Once the feature is activated, members will access this new feature from the “My Documents section in It’s Me 247. From “My Documents,” members will be able to access the Virtual StrongBox SSO link.

When members click the “Go to Virtual Strongbox” button, they will not feel as if they are entering an external website. Instead, they will log in and upload their documents using the Virtual StrongBox pages accessed from It’s Me 247.

Yes! My Credit Union is Ready to Activate Virtual StrongBox in It’s Me 247.

First, set up your relationship with Virtual StrongBox

To provide this online safety deposit box as a service to your members, your credit union will first work with Virtual StrongBox. They will train your credit union staff on the product and prepare you for its launch.

Once Virtual Strongbox is implemented, they will also provide you with support. Credit union employees can log directly into your Virtual StrongBox website before it is connected to It’s Me 247. That way, your staff can become familiar with the product before it is activated for members.

Your credit union will sign agreements directly with Virtual StrongBox, and they will set your implementation date with you. Use this contact information:

support@virtualstrongbox.com

You will also need to fill out and return the CU*Answers Agreement which can be downloaded here:
Activation Agreement

My Virtual StrongBox Graphic

Once they create an account, they will be able to securely and easily upload and archive documents such as wills, trusts, birth certificates, and deeds.

Features List

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View Pricing and Features

Premium and Standard Packages Now Available

Standard Package Details

Due to CU*Answers relationship with Virtual StrongBox, your credit union can select from either the Premium package or the Standard package. The file sharing and storage features are available with both packages.

With the Standard package all members receive 10 MB of space which holds approximately one standard loan form and ten receipts.

The Standard package is available at no cost for your credit union.

Premium Package Details

Credit unions who pick the Premium package can purchase a block of space (for example 5 GB) and determine the member space allocation.
Most notable features of the Premium package include revenue sharing generated from member purchases of additional space, and the ability to brand the Virtual StrongBox pages.

Information on pricing for the Premium package is available from Virtual StrongBox.

 

Have More Questions?

Check out our Frequently Asked Questions section

Virtual StrongBox FAQs

Updated
April 3, 2019

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

For 2018, CU*Answers Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current results by visiting the Imaging Solutions page of the CU*Answers website.  Or, click on the banner images below to check… Read more »

Jan 23, 2018

A Note From CU*Answers Imaging Solutions: Discontinuation of Lutzwolf TCD/TCR Middleware

A Note From CU*Answers Imaging Solutions: Discontinuation of Lutzwolf TCD/TCR Middleware

What Are We Doing? CU*Answers is announcing the end of the sale of the Lutzwolf  TCD/TCR middleware.  We are discontinuing sales and future development efforts for the socket based version of the Lutzwolf TCD/TCR middleware currently in use effective immediately.  Glory, the author of the middleware, has discontinued any future development of the product (Socket Based Version),… Read more »

Dec 21, 2017

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

For 2018, CU*Answers Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current results by visiting the Imaging Solutions page of the CU*Answers website.  Or, click on the banner images below to check… Read more »

Dec 18, 2017

Turn to the CU*Answers Imaging Solutions Team for your eSignature needs

Turn to the CU*Answers Imaging Solutions Team for your eSignature needs

With eSignature from Imaging Solutions, members can sign documents wherever they are!  You can send them a document to sign by simply inputting their name and email address.  They will receive an email with a link that allows them to electronically sign their documents, wherever their smart devices take them! To learn more about eSignature,… Read more »

Oct 13, 2017

The Imaging Solutions Contests Are Underway!

The Imaging Solutions Contests Are Underway!

For 2018, CU*Answers Imaging Solutions is partnering with My Virtual StrongBox and eDoc Innovations to offer three exciting contests!  These contests run from 10/1/2017 until 9/31/2018. My Virtual StrongBox Dash for Cash The credit union with the most new member registrations (as a percentage) during the contest period wins $1,000. eSignature Explosion The credit union… Read more »

Oct 10, 2017

Join Us for the Imaging Solutions Roundtable!

Join Us for the Imaging Solutions Roundtable!

ATTENTION IMAGING SOLUTIONS RELEASE MANAGEMENT SUBSCRIBERS Let’s get together and discuss Imaging Solutions’ Release Management service and all things imaging! We’d like to extend a special welcome to all of our new subscribers! Thursday, October 19 2:00 PM – 3:30 PM Sign In This month’s roundtable session will be offered as a webinar only. Agenda for… Read more »

Sep 15, 2017