CU*BASE In-House Strategy

The solution for in-house processors of any size is our CU*BASE member processing system. CU*BASE provides a level of processing competency that surpasses the feature set and functionality of other “traditional” solutions on the market, and does so in a more cost-effective manner. Unlike many competitive solutions, CU*BASE is not a “subset” of our flagship product. As a result, all of our clients can take advantage of system enhancements as they are made for no additional charge.

The underlying foundation to provide this environment is the IBM i® server and its fully integrated DB2 database. With over 485,000 systems installed worldwide, the IBM i delivers industry-leading technology with unrivaled customer satisfaction and loyalty. This allows our clients to spend their time managing their credit union, not managing their servers and databases.

Ease of Use

CU*BASE incorporates a graphical Windows approach to facilitate ease of navigation, training of staff, and member service. By properly architecting and orchestrating the key components of presentation, business logic, data, and networked delivery, CU*Answers is able to provide a consistent user experience throughout our entire product suite.

Flexibility

No need for server farms with our solution! With its unique architecture, the IBM i can run Windows, Java, XML, Websphere, Unix and other applications on the same server, allowing new technology and functionality to be integrated without forcing new skill requirements on staffs. Accessing information when you need it, from wherever you need it has never been easier.

Scalability

Imagine a server farm of ONE! A single IBM i server runs a 3,000 member credit union, and a single server runs a CUSO with nearly 2 million members. Each server requires only a fraction of the total throughput available in the IBM i product line. This provides tremendous scalability for capacity to meet the growing needs of your credit union.

Reliability and Security

CU*BASE on the IBM i provides >99.9% uptime for your credit union. Moreover, an IMB i server has never been infected by a virus. Tiered security levels within the operating system and within CU*BASE ensure the highest level of confidentiality is maintained. CU*BASE also features Network Services, a virtual private network for secure, high-speed access to business partners and CU*Answers support and education resources.

Redundancy

In today’s marketplace, business continuity and disaster recovery are integral parts of every credit union’s Business Plan. Our in-house processors have the ability to deploy a tiered redundancy strategy, ranging from facility measures, to a fully integrated and automated data replication disaster recovery plan that surpasses other “traditional” solutions in the marketplace.

Choosing the right software partner and the right technology are critical success factors for survival in today’s on demand in-house marketplace. Your partners at CU*Answers can help you manage this business with the lowest total cost of ownership in the industry.

Updated
November 18, 2016

[The Pulse] HA Rollover Scheduled for September 23-26

[The Pulse] HA Rollover Scheduled for September 23-26

High Availability Rollover Scheduled Sunday, September 23 – Wednesday, September 26   During this rollover event, we will redirect CU*BASE core-processing from our primary production data center to systems at our high-availability (HA) data center. The rollover process will begin at 10:00 PM ET on Sunday, September 23. We will continue providing live production of… Read more »

Sep 7, 2018

August CU*BASE Monthly Monitor Recap

August CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the August 2018 edition of the CU*BASE Monthly Monitor Recap! August 2018 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »

Sep 4, 2018

[The Pulse] Item Processing Disaster Recovery Test Report Now Available

[The Pulse] Item Processing Disaster Recovery Test Report Now Available

Item Processing Disaster Recovery Test: Report Now Available For those credit unions who currently use CU*Answers for Electronic Check Processing (ECP), this report is for you. During the week of August 13, 2018, teams at CU*Answers completed the annual test by restoring the CheckLogic environment and performing daily check processing operations from systems at our secondary… Read more »

Aug 22, 2018

There’s Still Time to Join the Beta Pool and Earn a CollabRebate!

There’s Still Time to Join the Beta Pool and Earn a CollabRebate!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Earn a $3,000 CollabRebate for Testing New CU*BASE Tools and Features Coming with the 18.10 Release! Learn more about beta participation, read about the specific requirements for the 18.10 release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward on your CU*Answers… Read more »

Aug 8, 2018

July CU*BASE Monthly Monitor Recap

July CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the July 2018 edition of the CU*BASE Monthly Monitor Recap! July 2018 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »

Aug 2, 2018

Join the Beta Pool and Earn a CollabRebate!

Join the Beta Pool and Earn a CollabRebate!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Earn a $3,000 CollabRebate for Testing New CU*BASE Tools and Features Coming with the 18.10 Release! Learn more about enhancements coming with the 18.10 Release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward on your CU*Answers invoice. To join the… Read more »

Jul 31, 2018

[The Pulse] 2018 Business Continuity Plan (mid-year revision) Now Available

[The Pulse] 2018 Business Continuity Plan (mid-year revision) Now Available

CU*Answers Business Continuity Plan: 2018 Release Now Available   As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly… Read more »

Jul 27, 2018

June CU*BASE Monthly Monitor Recap

June CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the June 2018 edition of the CU*BASE Monthly Monitor Recap! June 2018 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying… Read more »

Jul 3, 2018