CU*BASE In-House Strategy

The solution for in-house processors of any size is our CU*BASE member processing system. CU*BASE provides a level of processing competency that surpasses the feature set and functionality of other “traditional” solutions on the market, and does so in a more cost-effective manner. Unlike many competitive solutions, CU*BASE is not a “subset” of our flagship product. As a result, all of our clients can take advantage of system enhancements as they are made for no additional charge.

The underlying foundation to provide this environment is the IBM i® server and its fully integrated DB2 database. With over 485,000 systems installed worldwide, the IBM i delivers industry-leading technology with unrivaled customer satisfaction and loyalty. This allows our clients to spend their time managing their credit union, not managing their servers and databases.

Ease of Use

CU*BASE incorporates a graphical Windows approach to facilitate ease of navigation, training of staff, and member service. By properly architecting and orchestrating the key components of presentation, business logic, data, and networked delivery, CU*Answers is able to provide a consistent user experience throughout our entire product suite.

Flexibility

No need for server farms with our solution! With its unique architecture, the IBM i can run Windows, Java, XML, Websphere, Unix and other applications on the same server, allowing new technology and functionality to be integrated without forcing new skill requirements on staffs. Accessing information when you need it, from wherever you need it has never been easier.

Scalability

Imagine a server farm of ONE! A single IBM i server runs a 3,000 member credit union, and a single server runs a CUSO with nearly 2 million members. Each server requires only a fraction of the total throughput available in the IBM i product line. This provides tremendous scalability for capacity to meet the growing needs of your credit union.

Reliability and Security

CU*BASE on the IBM i provides >99.9% uptime for your credit union. Moreover, an IMB i server has never been infected by a virus. Tiered security levels within the operating system and within CU*BASE ensure the highest level of confidentiality is maintained. CU*BASE also features Network Services, a virtual private network for secure, high-speed access to business partners and CU*Answers support and education resources.

Redundancy

In today’s marketplace, business continuity and disaster recovery are integral parts of every credit union’s Business Plan. Our in-house processors have the ability to deploy a tiered redundancy strategy, ranging from facility measures, to a fully integrated and automated data replication disaster recovery plan that surpasses other “traditional” solutions in the marketplace.

Choosing the right software partner and the right technology are critical success factors for survival in today’s on demand in-house marketplace. Your partners at CU*Answers can help you manage this business with the lowest total cost of ownership in the industry.

Updated
November 18, 2016

Reminder: November Year-End Deadlines

Reminder: November Year-End Deadlines

Don’t forget to complete your November year-end tasks! No Later Than Monday, November 5 Online Credit Unions Confirm year-end instructions by accessing and completing Tool #916 Update Tax Form Handling Instructions  Self-Processing Credit Unions Confirm tax form archival instructions by completing the Tax Forms Archival Instructions form Anytime in November  Verify State ID # in… Read more »

Oct 31, 2018

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available Rollover: September 23 – 26 Now available for your review is a summary of the recent HA (high-availability) rollover event, performed May 20 – 23.  In the report, you will find details about the exercise and hardware upgrades, including challenges observed, lessons learned, and recommendations for improving the rollover process…. Read more »

Oct 26, 2018

September CU*BASE Monthly Monitor Recap

September CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the September 2018 edition of the CU*BASE Monthly Monitor Recap! September 2018 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »

Oct 3, 2018

CU*BASE GOLD 18.10 Coming Soon!

CU*BASE GOLD 18.10 Coming Soon!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Another CU*BASE Release Is Coming!  Mark your calendars for the date below, when you will receive CU*BASE GOLD Version 18.10: Online credit unions: October 21 Site-Four partners: October 21 Self-processing credit unions: November 5-6 Release Documents 18.10 Release Summary 18.10 Database Changes 18.10 Tool Changes Reminder: GOLD Version Check… Read more »

Oct 2, 2018

CU*BASE HA Rollback Updates for September 26

CU*BASE HA Rollback Updates for September 26

Remember that we will be rolling back late Wednesday evening, September 26.  Make sure someone is at your branches early the morning of Thursday, September 27 to check the connections before members start to arrive! Even if everything went smoothly for you earlier this week, when three different environments have to work together (yours, ours,… Read more »

Sep 26, 2018

CU*BASE HA Rollover Updates for September 23

CU*BASE HA Rollover Updates for September 23

We will be posting any/all issues related to the September 23rd HA Rollover event to the CU*BASE Alerts page, compiled into a single alert located here.  We will not be sending out any emails regarding individual issues for the HA Rollover.  If you encounter any issues between Sunday, September 23rd and Monday September 24th, please… Read more »

Sep 21, 2018

[The Pulse] Reminder: HA Rollover Scheduled for September 23-26

[The Pulse] Reminder: HA Rollover Scheduled for September 23-26

High Availability Rollover Scheduled Sunday, September 23 – Wednesday, September 26   During this rollover event, we will redirect CU*BASE core-processing from our primary production data center to systems at our high-availability (HA) data center. The rollover process will begin at 10:00 PM ET on Sunday, September 23. We will continue providing live production of… Read more »

Sep 18, 2018