CU*BASE In-House Strategy

The solution for in-house processors of any size is our CU*BASE member processing system. CU*BASE provides a level of processing competency that surpasses the feature set and functionality of other “traditional” solutions on the market, and does so in a more cost-effective manner. Unlike many competitive solutions, CU*BASE is not a “subset” of our flagship product. As a result, all of our clients can take advantage of system enhancements as they are made for no additional charge.

The underlying foundation to provide this environment is the IBM i® server and its fully integrated DB2 database. With over 485,000 systems installed worldwide, the IBM i delivers industry-leading technology with unrivaled customer satisfaction and loyalty. This allows our clients to spend their time managing their credit union, not managing their servers and databases.

Ease of Use

CU*BASE incorporates a graphical Windows approach to facilitate ease of navigation, training of staff, and member service. By properly architecting and orchestrating the key components of presentation, business logic, data, and networked delivery, CU*Answers is able to provide a consistent user experience throughout our entire product suite.

Flexibility

No need for server farms with our solution! With its unique architecture, the IBM i can run Windows, Java, XML, Websphere, Unix and other applications on the same server, allowing new technology and functionality to be integrated without forcing new skill requirements on staffs. Accessing information when you need it, from wherever you need it has never been easier.

Scalability

Imagine a server farm of ONE! A single IBM i server runs a 3,000 member credit union, and a single server runs a CUSO with nearly 2 million members. Each server requires only a fraction of the total throughput available in the IBM i product line. This provides tremendous scalability for capacity to meet the growing needs of your credit union.

Reliability and Security

CU*BASE on the IBM i provides >99.9% uptime for your credit union. Moreover, an IMB i server has never been infected by a virus. Tiered security levels within the operating system and within CU*BASE ensure the highest level of confidentiality is maintained. CU*BASE also features Network Services, a virtual private network for secure, high-speed access to business partners and CU*Answers support and education resources.

Redundancy

In today’s marketplace, business continuity and disaster recovery are integral parts of every credit union’s Business Plan. Our in-house processors have the ability to deploy a tiered redundancy strategy, ranging from facility measures, to a fully integrated and automated data replication disaster recovery plan that surpasses other “traditional” solutions in the marketplace.

Choosing the right software partner and the right technology are critical success factors for survival in today’s on demand in-house marketplace. Your partners at CU*Answers can help you manage this business with the lowest total cost of ownership in the industry.

Updated
November 18, 2016

January Owner’s View Monthly Recap

January Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the January 2021 edition of the Owner’s View Monthly Recap! January 2021 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Feb 2, 2021

[The Pulse] 2021 Business Continuity Plan Now Available

[The Pulse] 2021 Business Continuity Plan Now Available

CU*Answers Business Continuity Plan: 2021 Release Now Available   As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly… Read more »

Feb 1, 2021

New Phone Number Flags Arrive January 26th – Come to the Info Session to Find Out More!

New Phone Number Flags Arrive January 26th – Come to the Info Session to Find Out More!

Beginning Tuesday, January 26, CU*Answers will begin using a new method for determining which member phone numbers are sent to EFT vendors. There are several things happening with this change,  including new options for flagging phone numbers, new rules for what triggers a vendor maintenance record, and a conversion over existing data for implementation day…. Read more »

Jan 20, 2021

Don’t Forget to Register for an Info Session About the Upcoming Changes to Phone Numbers and Card Processing

Don’t Forget to Register for an Info Session About the Upcoming Changes to Phone Numbers and Card Processing

Beginning Tuesday, January 26, CU*Answers will begin using a new method for determining which member phone numbers are sent to EFT vendors. There are several things happening with this change,  including new options for flagging phone numbers, new rules for what triggers a vendor maintenance record, and a conversion over existing data for implementation day…. Read more »

Jan 15, 2021

Learn More About the Upcoming Changes to Phone Numbers and Card Processing, Arriving January 26

Learn More About the Upcoming Changes to Phone Numbers and Card Processing, Arriving January 26

Beginning Tuesday, January 26, CU*Answers will begin using a new method for determining which member phone numbers are sent to EFT vendors. There are several things happening with this change,  including new options for flagging phone numbers, new rules for what triggers a vendor maintenance record, and a conversion over existing data for implementation day…. Read more »

Jan 11, 2021

Did You Update Your Automated Queries After the Release?

Did You Update Your Automated Queries After the Release?

Don’t forget: the 20.12 Release of CU*BASE was implemented on December 13th.  Be sure to review database changes before running queries for this month.  Click here to view documents including the latest Release Summary and Tool Changes. Visit Show Me the Steps for step-by-step instructions on how to use the Automated Reports and Queries feature:… Read more »

Jan 7, 2021

December Owner’s View Monthly Recap

December Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the December 2020 edition of the Owner’s View Monthly Recap! December 2020 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Jan 6, 2021

Did You Update Your Automated Queries After the Release?

Did You Update Your Automated Queries After the Release?

Don’t forget: the 20.11 Release of CU*BASE was implemented on November 8th.  Be sure to review database changes before running queries for this month.  Click here to view documents including the latest Release Summary and Tool Changes. Visit Show Me the Steps for step-by-step instructions on how to use the Automated Reports and Queries feature:… Read more »

Dec 7, 2020