Happy International Credit Union Day!

Although today is a special day, your partners and friends at CU*Answers celebrate credit unions every day. We embrace the cooperative spirit and hope you will join us in this next year by incorporating the seven cooperative principles into your business model. From educating staff to promoting the cooperative advantage to your members, this is… Read more »

Oct 18, 2012

9.1.1 CheckLogic Branch Capture (New Release) Recording Now Available

Attention online and self processing credit unions using or considering checklogic branch capture: For anyone who missed Monday’s course 9.1.1 CheckLogic Branch Capture – New Release, the webinar recording is now available! Click here to view Session description: Beginner level session covering the capabilities of CheckLogic’s Branch Capture solution. Significant updates and visual changes to the… Read more »

Oct 17, 2012

EFT Programming Updates October 16

These are the EFT programming updates implemented October 16, 2012. All of these updates are also documented on the SettleMINT EFT site. If you have a question regarding a specific project, please contact settleminteft@cuanswers.com. Project Description What This Means to You 29258 CUSC Issuer program not sending check information on a STOP check verification error…. Read more »

Oct 17, 2012

Duplicate-Transaction Postings

ATTENTION ONLINE CO-OP ATM/DEBIT CLIENTS: At approximately 5:30 PM ET on Friday evening, October 12, 2012, CU*Answers discovered that some of our online CO-OP ATM/DEBIT clients were receiving duplicate-transaction postings from CO-OP through the NYCE Network. (CO-OP was sending in BIT 105 with an expanded length from the NYCE Network.) The number of member accounts… Read more »

Oct 15, 2012

It’s Me 247 Text Banking GO Kits

ATTENTION ONLINE AND SELF PROCESSING CREDIT UNIONS: Only a few It’s Me 247 Text Banking GO Kits Remain! CU*Answers Marketing still has It’s Me 247 Text Banking GO (Grand Opening) Kits available for purchase. These GO Kits feature text banking marketing materials and are a great way to get your members excited about text banking. The… Read more »

Oct 12, 2012

Reduced Pricing for Fiserv EasyPay Clients!

ATTENTION FISERV EASYPAY CLIENTS: Reduced Pricing Effective This Month – We are pleased to provide reduced monthly pricing for our Fiserv EasyPay clients of $.675 per bill-payment transaction with no active- or inactive-user fees. This pricing begins with transactions performed from October 1, 2012. In addition, mobile bill payment will be implemented on November 11,… Read more »

Oct 12, 2012

Milwaukee (Metavante) Clients in Stand-In on 11/5

ATTENTION FIS MILWAUKEE (METAVANTE) CLIENTS: On Monday, November 5, 2012, online ATM/DEBIT FIS – Milwaukee platform clients (formerly known as Metavante) are scheduled to migrate to a new processing switch (from BASE24 to Connex/BCFS). This will not change any transaction messaging or card-maintenance processing you currently perform. We do expect your credit union to be… Read more »

Oct 12, 2012

Training Invitation: 9.1.1 CheckLogic Branch Capture – New Release

ATTENTION ONLINE AND SELF PROCESSING CREDIT UNIONS THAT USE OR ARE CONSIDERING USING CHECKLOGIC BRANCH CAPTURE – CU*Answers University invites you to the following training session: Class: 9.1.1 CheckLogic Branch Capture – New Release Format: Web conference Hosted by: eDOC Innovations Date: Monday, October 15 Time: 11 AM – 12 PM ET Cost: Free Target… Read more »

Oct 11, 2012

Training Invitation: XT.1016 MoneyDesktop

ATTENTION ONLINE AND SELF PROCESSING CREDIT UNIONS: CU*Answers University invites you to XT.1016 MoneyDesktop, one of the courses comprising Part II of the Xtend Web-Conference Training – Marketing Series. Format: Web conference Hosted by: Xtend Date: Tuesday, October 16 Time: 10-11:30 AM or 1-2:30 PM (Select the time that best fits your schedule.) Cost: Free… Read more »

Oct 11, 2012