Leadership Conference Materials Are Online!

Be sure to check out the Leadership Conference 2011 web page for all the materials we handed out, mentioned or presented at the Leadership Conference and the Annual Stockholders meeting on Wednesday, June 22.  You can also find the links to the new videos, too! If you do nothing else, be sure to check out… Read more »

Jun 28, 2011

Upcoming Change to How the Loan Payment is Presented

Throughout various screens in CU*BASE, the payment amount for mortgages includes the regular payment plus any amount due for escrow. Tomorrow, June 22, we will be updating the system to also include the escrow in the payment amount displayed on statements, miscellaneous member account forms, and the file reported to the credit bureaus. (Currently, only… Read more »

Jun 21, 2011

CU*BASE Release 11.2 Coming

CU*BASE Release 11.2 has been scheduled for Sunday, June 12, 2011, for online clients. Our cuasterisk.com partners will receive this Sunday, June 26 and self processors will receive this release on June 27 & 28. Open the Release Summary

Jun 7, 2011

Changes to the Adverse Action (Denial) Notice

Many of you are aware of the proposed changes to the adverse action forms under Reg. B, specifically those changes required by the Dodd-Frank Act. According to the proposal, the adverse action (denial) notice must now include the reason codes associated with the member’s credit risk score, the range of scores the specific credit score… Read more »

Jun 2, 2011

CEO School – Mid-term

What is it: CEO School . . . This time not just for CEOs This one day event will be taught by Randy Karnes who will share management insights and CU*BASE expertise in a classroom setting.  Learn new techniques for solving business problems commonly experienced as a leader in your credit union.  Discover tools in… Read more »

May 31, 2011

Xtend Marketing and Branding Round Table Event

You asked for it and we delivered! Don’t miss the Xtend Marketing and Branding round table event, where you’ll learn how to customize CU*BASE and how to maximize your marketing while keeping your staff informed! If you can’t attend the event at CU*Answers headquarters, be sure to sign up for the follow-up web conference. Thursday,… Read more »

May 26, 2011

New Online Course Released!

We are excited to announce the addition of a new course in the CU*Answers Online University online education campus: CCS 101 – Advanced Daily Work To access this and all of our other online learning opportunities, just click the Network Links button on any CU*BASE GOLD screen and choose CU*Answers University (Internet access is required). … Read more »

May 25, 2011

Monitoring Your Mobile Web Banking Traffic

As you may already know, we plan to add It’s Me 247 Mobile Web Banking statistics into a CU*BASE dashboard.  What you may not be aware of though, is that we’ve already begun collecting the data which we’ll use in that dashboard. Want to know how you can see that information now? Check out the AnswerBook for… Read more »

May 19, 2011

Changing the Certificate Redemption Penalty Calculation

We are changing the way the system determines what to use as the penalty amount for early redemption on certificates.  Currently, certificates can be configured to use the calculated penalty (based on the dividends earned on the redeemed amount over a designated number of days), or the greater or lesser of that value vs. the… Read more »

May 19, 2011

Shine-A-Light on Compliance Monitoring Services

The hottest topic at the past several CEO Strategies sessions has undoubtedly been compliance, namely the amount of resources it takes for our CU*BASE partners to address an ever-growing amount of activity.  A new CUSO business unit was born – you know it as Audit Link. But what you may not know about Audit Link… Read more »

May 17, 2011