Network Services Boot Camp (2020)

cuanswers_network_services
This is a course that is designed as a two-day boot camp offered bi-annually by the CU*Answers Network Services team to learn basic core product (CU*BASE and ProDOC) installation and troubleshooting. Day two will cover network and system management practices from CNS, including reporting, security architecture and administration tools and standards.

Boot Camp signups are currently canceled and will be rescheduled later in the year!

CNS Boot Camp will be held on April 29th and 30th, 2020

Boot Camp Audience

The class is designed for credit union IT team members who want to gain competency with the core product deployment and support. One of our goals is provide a tighter integration between credit union IT staff and the CNS team.

Why Should I Attend Boot Camp?
You should attend boot camp to learn in-depth CU*BASE and ProDoc troubleshooting, as well as learn more about architecture, security, administration and reporting tools.
Who Should Attend Boot Camp?
Any IT staff at the credit union interested in learning more about technical troubleshooting in a typical CU*Answers credit union environment.
Why is Boot Camp Essential?
We want to empower your IT team with the capabilities to provide your staff support for many of the commonly occurring end-user issues.
Why is Boot Camp so Great?
At Boot Camp you’ll get equipped with the latest knowledge, tips, and tricks about installing and supporting core software. You’ll learn the easy way how to troubleshoot and fix problems. You’ll learn about the latest security defenses which you can apply both at the credit union and at home. You’ll get a chance to network with peers; and it’s a lot of fun!
Does Boot Camp Cost Anything?
The boot camp is free to attend; travel expenses would be incurred by the credit union.
Is Boot Camp Offered at My Credit Union?
Boot camp is hosted bi-annually at CU*Answers headquarters in Grand Rapids, MI.

Schedule

April 29th-30th, 2020

Updated
March 23, 2020

AdvantageCIO launches merger technology planning service

AdvantageCIO, a division of CU*Answers, recently announced it has launched a new credit union merger technology planning service to guide executives through the challenges of combining disparate networks into one secure and cost-effective combined network. The service reviews existing network configurations at both credit unions, inventories equipment and communications, identifies areas for optimization, and provides […]

Jan 22, 2021

A Note from Network Services: A Follow Up on the Recent Orion SolarWinds Vulnerability

A Note from Network Services: A Follow Up on the Recent Orion SolarWinds Vulnerability

Many of our clients continue to be pressured by state and federal regulators regarding the Orion SolarWinds breach, and have asked CU*Answers for additional clarification regarding our process since announcement of the attack.  As you may recall, CU*Answers announced on December 16 that we do not use Orion SolarWinds and are not directly affected by… Read more »

Jan 5, 2021

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Jan 5, 2021

A Note From the Help Desk: SonicWall Global Management System Maintenance

A Note From the Help Desk: SonicWall Global Management System Maintenance

ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We will be performing an upgrade to the platform that manages and reports on firewall and remote access activity, the SonicWall Global Management System (SGMS). Why Are We Doing This? We are performing this upgrade to ensure the continued reliable… Read more »

Dec 30, 2020

A Note From the Help Desk: SGMS Firewall Management

A Note From the Help Desk: SGMS Firewall Management

ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SGMS Firewall Management What Happened? On December 13th, we performed an upgrade of the Sonicwall Global Management System (SGMS).  Following this upgrade, it was discovered that the task execution functionality was not working properly. How Will This Impact You? Options for logging and reporting were not impacted by the… Read more »

Dec 17, 2020

A Note from Network Services Regarding the Recent Orion SolarWinds Vulnerability

A Note from Network Services Regarding the Recent Orion SolarWinds Vulnerability

CU*Answers has received inquiries from clients regarding the much-publicized Orion SolarWinds vulnerability, and the risk this potential breach may present across the cooperative.  CU*Answers does not use or manage the Orion SolarWinds product internally or at any client sites.  If your credit union is affected by the Orion SolarWinds vulnerability, we recommend taking steps provided… Read more »

Dec 16, 2020

A Note From the Help Desk: SonicWall Global Management System Maintenance

A Note From the Help Desk: SonicWall Global Management System Maintenance

ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We will be performing an upgrade to the platform that manages and reports on firewall and remote access activity, the SonicWall Global Management System (SGMS). Why Are We Doing This? We are performing this upgrade to ensure the continued reliable… Read more »

Dec 4, 2020

A Note From the Help Desk: SonicWall Global Management System Maintenance

A Note From the Help Desk: SonicWall Global Management System Maintenance

ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We will be performing an upgrade to the platform that manages and reports on firewall and remote access activity, the SonicWall Global Management System (SGMS). Why Are We Doing This? We are performing this upgrade to ensure the continued reliable… Read more »

Nov 3, 2020

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Oct 2, 2020