Network Services Boot Camp (2020)

This is a course that is designed as a two-day boot camp offered bi-annually by the CU*Answers Network Services team to learn basic core product (CU*BASE and ProDOC) installation and troubleshooting. Day two will cover network and system management practices from CNS, including reporting, security architecture and administration tools and standards.

Boot Camp signups are currently canceled and will be rescheduled later in the year!

CNS Boot Camp will be held on April 29th and 30th, 2020

Boot Camp Audience

The class is designed for credit union IT team members who want to gain competency with the core product deployment and support. One of our goals is provide a tighter integration between credit union IT staff and the CNS team.

Why Should I Attend Boot Camp?
You should attend boot camp to learn in-depth CU*BASE and ProDoc troubleshooting, as well as learn more about architecture, security, administration and reporting tools.
Who Should Attend Boot Camp?
Any IT staff at the credit union interested in learning more about technical troubleshooting in a typical CU*Answers credit union environment.
Why is Boot Camp Essential?
We want to empower your IT team with the capabilities to provide your staff support for many of the commonly occurring end-user issues.
Why is Boot Camp so Great?
At Boot Camp you’ll get equipped with the latest knowledge, tips, and tricks about installing and supporting core software. You’ll learn the easy way how to troubleshoot and fix problems. You’ll learn about the latest security defenses which you can apply both at the credit union and at home. You’ll get a chance to network with peers; and it’s a lot of fun!
Does Boot Camp Cost Anything?
The boot camp is free to attend; travel expenses would be incurred by the credit union.
Is Boot Camp Offered at My Credit Union?
Boot camp is hosted bi-annually at CU*Answers headquarters in Grand Rapids, MI.


April 29th-30th, 2020

March 23, 2020

CU*Answers Network Services seeing dividends from paid internship program

CU*Answers Network Services, a division of cooperative CUSO CU*Answers, continues its successful paid internship program. The experience benefits individuals looking to test the waters of a technology career and the CUSO’s Client Support and Operations team. Interns configure client workstations, core product update devices, and assist with daily processes, communication, and organization of the lab. […]

Sep 9, 2020

CU*Answers improving its mobile app member authentication infrastructure

CU*Answers Network Services (CNS) is pleased to announce that significant upgrades are underway on its MACO infrastructure. Multiple Authentication Convenience Options (MACO) provides members with the ability to access the credit union’s mobile app using username/password, facial recognition, PIN, fingerprint, and voice. The new infrastructure will provide an immediate boost in processing capacity and set […]

Aug 28, 2020

CU*Answers completes IBM system upgrades across network

CU*Answers, the West Michigan-based core data processor, recently completed all 2020 scheduled IBM Power i hardware and software upgrades across all partner and client self-processing networks. Upgrades included installing nine new machines and upgrading to IBM’s v7.3 operating system across the network. The work represents hundreds of hours of planning and execution and will position […]

Aug 17, 2020

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Jul 15, 2020

AdvantageCIO introduces new managed vulnerability service

AdvantageCIO, the strategic technology consulting division of CU*Answers, recently announced a new bundled offering: Managed Vulnerability Services. “We’ve had a lot of credit union client requests for help with more frequent internal and external vulnerability testing and reporting,” said Matt Sawtell, VP of Managed Technology Services. “Along with that we’re also getting requests to help […]

Jun 4, 2020

CU*Answers Network Services rolls annual tune up service into Complete Care

CU*Answers Network Services (CNS) recently announced that starting in June 2020, it is offering an annual tune up to all Complete Care clients. The tune up reviews a client’s managed environment against ever evolving best practices and then engages senior technical resources to review with the client and make adjustments to improve security posture, performance […]

Jun 4, 2020

Solutions from CU*Answers Network Services: Complete Care Essentials

Solutions from CU*Answers Network Services: Complete Care Essentials

Complete Care Essentials from CU*Answers Network Services presents a great way to move tech from your offices to our secure hosting facilities!  Your staff can work flexibly and securely from anywhere, with access to cloud-based email. Complete Care Essentials features: A CNS private cloud hosted with Microsoft Active Directory, File, and Print server Workstation and… Read more »

Jun 2, 2020