Network Services Boot Camp (2019)

cuanswers_network_services
This is a course that is designed as a two-day boot camp offered bi-annually by the CU*Answers Network Services team to learn basic core product (CU*BASE and ProDOC) installation and troubleshooting. Day two will cover network and system management practices from CNS, including reporting, security architecture and administration tools and standards.

CNS Boot Camp will be held on May 8th and 9th, 2019

Boot Camp Audience

The class is designed for credit union IT team members who want to gain competency with the core product deployment and support. One of our goals is provide a tighter integration between credit union IT staff and the CNS team.

Why Should I Attend Boot Camp?
You should attend boot camp to learn in-depth CU*BASE and ProDoc troubleshooting, as well as learn more about architecture, security, administration and reporting tools.
Who Should Attend Boot Camp?
Any IT staff at the credit union interested in learning more about technical troubleshooting in a typical CU*Answers credit union environment.
Why is Boot Camp Essential?
We want to empower your IT team with the capabilities to provide your staff support for many of the commonly occurring end-user issues.
Why is Boot Camp so Great?
At Boot Camp you’ll get equipped with the latest knowledge, tips, and tricks about installing and supporting core software. You’ll learn the easy way how to troubleshoot and fix problems. You’ll learn about the latest security defenses which you can apply both at the credit union and at home. You’ll get a chance to network with peers; and it’s a lot of fun!
Does Boot Camp Cost Anything?
The boot camp is free to attend; travel expenses would be incurred by the credit union.
Is Boot Camp Offered at My Credit Union?
Boot camp is hosted bi-annually at CU*Answers headquarters in Grand Rapids, MI.

Schedule

(Schedule coming soon.)

Sign Up Today!

Sorry, registration for this event has concluded.  Stay tuned for future Boot Camps.

Updated
April 30, 2019

A Note From the Help Desk: Firewall Management System Maintenance

A Note From the Help Desk: Firewall Management System Maintenance

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Firewall Management System Maintenance What Are We Doing? We will be performing maintenance on our firewall management system (https://sgms.cuanswers.com). When Are We Doing This? We will be performing maintenance from 6:00 PM to 7:00 PM ET on Thursday, February 28. Why Are We Doing It? We are performing this… Read more »

Feb 27, 2019

CU*Answers Network Services promotes Nicole Hall to projects and logistics team manager

CU*Answers Network Services (CNS) is pleased to announce the promotion of Nicole Hall, effective February 18, 2019. Nicole is moving from the current role of project coordinator to projects and logistics team manager. “Nicole’s organization and project management talents have allowed us to accomplish a lot more,” said Matt Sawtell, VP of Managed Technology Services. […]

Feb 20, 2019

AdvantageCIO partners with KnowBe4 to provide cybersecurity testing and training resources

AdvantageCIO is pleased to announce a new partnership with KnowBe4, an industry leader in cybersecurity testing and training resources. “KnowBe4 is best of breed and we wanted a partner who could provide the best in this critical area,” said Matt Sawtell, VP of Managed Technology Services for AdvantageCIO. “Cybersecurity training is an absolute must in […]

Feb 7, 2019

A Note From the Help Desk: Firewall Management System Maintenance

A Note From the Help Desk: Firewall Management System Maintenance

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Firewall Management System Maintenance What Are We Doing? We will be performing maintenance on our firewall management system (https://sgms.cuanswers.com). When Are We Doing This? We will be performing maintenance from 6:00 PM to 7:00 PM ET this evening, January 9. Why Are We Doing It? We are performing this… Read more »

Jan 9, 2019

CU*Answers Network Services launches new client management portal

CU*Answers Network Services (CNS) is pleased to announce the launch of its new client management portal, Helpdesk. The new Helpdesk system will be used to consolidate all sales/fulfillment, asset tracking, client relationship management, project and support information for each client into one easy to navigate system. “The new Helpdesk system has helped us combine a […]

Jan 2, 2019

CU*Answers Network Services launches new client management portal

CU*Answers Network Services (CNS) is pleased to announce the launch of its new client management portal, Helpdesk. The new Helpdesk system will be used to consolidate all sales/fulfillment, asset tracking, client relationship management, project and support information for each client into one easy to navigate system. “The new Helpdesk system has helped us combine a […]

Jan 2, 2019

Don’t Forget: Windows 7 End of Support is Coming

Don’t Forget: Windows 7 End of Support is Coming

Microsoft has announced the end of support for the Windows 7 operating system.  Windows 7 is currently in extended support, which will be ending on January 14, 2020. After this date, Windows 7 will no longer receive software updates, patches or support from Microsoft.  When vendor support ends, CU*Answers will also discontinue support of CU*BASE… Read more »

Dec 19, 2018