Network Services Boot Camp

CU*Answers Network Services Bocuanswers_network_servicesot Camp

This is a course that is designed as a two-day boot camp offered bi-annually by the CU*Answers Network Services team to learn basic core product (CU*BASE and ProDOC) installation and troubleshooting. Day two will cover network and system management practices from CNS, including reporting, security architecture and administration tools and standards.

CNS Boot Camp will be held on October 3rd and 4th 2018

Boot Camp Audience

The class is designed for credit union IT team members who want to gain competency with the core product deployment and support. One of our goals is provide a tighter integration between credit union IT staff and the CNS team.

Why Should I Attend Boot Camp?
You should attend boot camp to learn in-depth CU*BASE and ProDoc troubleshooting, as well as learn more about architecture, security, administration and reporting tools.
Who Should Attend Boot Camp?
Any IT staff at the credit union interested in learning more about technical troubleshooting in a typical CU*Answers credit union environment.
Why is Boot Camp Essential?
We want to empower your IT team with the capabilities to provide your staff support for many of the commonly occurring end-user issues.
Why is Boot Camp so Great?
At Boot Camp you’ll get equipped with the latest knowledge, tips, and tricks about installing and supporting core software. You’ll learn the easy way how to troubleshoot and fix problems. You’ll learn about the latest security defenses which you can apply both at the credit union and at home. You’ll get a chance to network with peers; and it’s a lot of fun!
Does Boot Camp Cost Anything?
The boot camp is free to attend; travel expenses would be incurred by the credit union.
Is Boot Camp Offered at My Credit Union?
Boot camp is hosted bi-annually at CU*Answers headquarters in Grand Rapids, MI.

Schedule

(Schedule coming soon.)

Sign Up Today!

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Updated
August 31, 2018

A Note From the Help Desk: Firewall Management System Maintenance

A Note From the Help Desk: Firewall Management System Maintenance

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Firewall Management System Maintenance What Are We Doing? We will be performing maintenance on our firewall management system (https://sgms.cuanswers.com). When Are We Doing This? We will be performing maintenance from 6:00 PM to 7:00 PM ET this evening, January 9. Why Are We Doing It? We are performing this… Read more »

Jan 9, 2019

CU*Answers Network Services launches new client management portal

CU*Answers Network Services (CNS) is pleased to announce the launch of its new client management portal, Helpdesk. The new Helpdesk system will be used to consolidate all sales/fulfillment, asset tracking, client relationship management, project and support information for each client into one easy to navigate system. “The new Helpdesk system has helped us combine a […]

Jan 2, 2019

CU*Answers Network Services launches new client management portal

CU*Answers Network Services (CNS) is pleased to announce the launch of its new client management portal, Helpdesk. The new Helpdesk system will be used to consolidate all sales/fulfillment, asset tracking, client relationship management, project and support information for each client into one easy to navigate system. “The new Helpdesk system has helped us combine a […]

Jan 2, 2019

Don’t Forget: Windows 7 End of Support is Coming

Don’t Forget: Windows 7 End of Support is Coming

Microsoft has announced the end of support for the Windows 7 operating system.  Windows 7 is currently in extended support, which will be ending on January 14, 2020. After this date, Windows 7 will no longer receive software updates, patches or support from Microsoft.  When vendor support ends, CU*Answers will also discontinue support of CU*BASE… Read more »

Dec 19, 2018

Don’t Forget: Windows 7 End of Support is Coming

Don’t Forget: Windows 7 End of Support is Coming

Microsoft has announced the end of support for the Windows 7 operating system.  Windows 7 is currently in extended support, which will be ending on January 14, 2020. After this date, Windows 7 will no longer receive software updates, patches or support from Microsoft.  When vendor support ends, CU*Answers will also discontinue support of CU*BASE… Read more »

Dec 4, 2018

Self-Processing Credit Unions: Get Ready for the Year-End Release

Self-Processing Credit Unions: Get Ready for the Year-End Release

ATTENTION SELF-PROCESSING CREDIT UNIONS Don’t forget: the 18.12 CU*BASE Release is coming December 10-11!  In addition to tax-related changes, the year-end release will see the implementation of the LegaSuite and iAccess upgrades from the 18.11 Release. It is very important that your credit union has the LegaSuite and iAccess upgrades completed before the year-end release… Read more »

Nov 26, 2018

Don’t Forget: Windows 7 End of Support is Coming

Don’t Forget: Windows 7 End of Support is Coming

Microsoft has announced the end of support for the Windows 7 operating system.  Windows 7 is currently in extended support, which will be ending on January 14, 2020. After this date, Windows 7 will no longer receive software updates, patches or support from Microsoft.  When vendor support ends, CU*Answers will also discontinue support of CU*BASE… Read more »

Nov 21, 2018