Introducing 7 NEW Videos on Call Wrap-Up Codes – Great Resources for Teller Training!

We’re excited to debut 7 NEW videos focusing on Call Wrap-Up Codes in Phone Operator!  These are tutorial videos which include annotations and arrows to help guide you through the process of learning all about Wrap-Up Codes.  These videos can be a helpful resource to incorporate into your teller training!

Click the links below to check out the featured topics.

Phone Operator Wrap-Up Codes

Part 1: Call Type Configuration

Part 2: Primary Subject Code Configuration

Part 3: Special Security Configuration

Part 4: Activation

Part 5: User Experience

Part 6: Analysis with Tool 1315

Part 7: Further Analysis

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