2022 ACH Audit and Risk Assessment and 2022 FedLine Attestation Now Available

Each year, CU*Answers has an ACH Audit performed on its operations.  In 2022, the ACH Audit was performed by AuditLink under the oversight of CU*Answers Internal Audit department.  The 2022 ACH was successful, with no findings.  The CU*Answers Board of Directors has reviewed and ratified the ACH Audit and Risk Assessment and approved the document for publication.

In addition, CU*Answers conducts an annual assessment of the FedLine Solutions Security and Resiliency Assurance Program in accordance with the FRB Services requirements as described at: https://www.frbservices.org/resources/resource-centers/security-resiliency-assurance-program.  This attestation was completed by AuditLink and our CU*Answers Operations Team.

As with most CU*Answers public audit reports and attestations, the documents can be downloaded from our Due Diligence site at cuanswers.com.

Join Lender*VP for a Conversation on Loan Application Withdrawals!

Join Lender*VP for a Conversation on Loan Application Withdrawals!

Join Lender*VP for our upcoming Conversation On Loan Application Withdrawals!  Come share with us how your credit union currently handles withdrawn loan applications, and help us brainstorm what possible enhancements we can make in the future! Wednesday, April 24th 3:00 PM – 4:00 PM ET Register Today Want to stay connected on all our upcoming… Read more »

Apr 18, 2024

Give Your Business Members Faster Access and Branding Options with BizLink 247 Mobile App 7.0

Give Your Business Members Faster Access and Branding Options with BizLink 247 Mobile App 7.0

Designed for your business members, BizLink 247 Mobile App 7.0 introduces widgets for faster access to account summary, card and loan payment information.  BizLink 247 Mobile App 7.0 also introduces MACO and RDC to your business members, located in their business mobile app.  All of these can branded and managed by your credit union via… Read more »

Apr 18, 2024

Create and Maintain Your Own MOP Sites with MOP Manager

Create and Maintain Your Own MOP Sites with MOP Manager

Have you heard about MOP Manager?  This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »

Apr 18, 2024

Arriving 4/23: Modification to Monthly Renewable Credit Disability Premium Calculation

Arriving 4/23: Modification to Monthly Renewable Credit Disability Premium Calculation

You are receiving this email because your credit union was recently contacted and asked to update your Monthly Renewable Credit Disability Premium Calculation via Tool #465.  The reason for the update to that configuration is due to Project #60479: Modification to Monthly Renewable Credit Disability Premium Calculation, which will be deployed on Tuesday, April 23rd,… Read more »

Apr 18, 2024

Join Lender*VP for a Conversation on Loan Application Withdrawals!

Join Lender*VP for a Conversation on Loan Application Withdrawals!

Join Lender*VP for our upcoming Conversation On Loan Application Withdrawals!  Come share with us how your credit union currently handles withdrawn loan applications, and help us brainstorm what possible enhancements we can make in the future! Wednesday, April 24th 3:00 PM – 4:00 PM ET Register Today Want to stay connected on all our upcoming… Read more »

Apr 17, 2024

Join Us for the 9th Annual Conversations on Compliance Event!

Join Us for the 9th Annual Conversations on Compliance Event!

Join us for the 9th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI!  This year’s event will take place on Wednesday, May 15th, from 9:00 AM to 3:30 PM ET. The morning will consist of presentations by: Jim Vilker, CU*Answers AuditLink Advisor and Brian Knight,… Read more »

Apr 17, 2024

Looking for Ways to Elevate Your Offerings within OLB? Check Out Layout 2!

Looking for Ways to Elevate Your Offerings within OLB?  Check Out Layout 2!

Looking for New Ways to Elevate Your Offerings within OLB?  Check Out Layout 2! Credit unions interested in elevating their offerings with an enhanced and feature-rich version of It’s Me 247 Desktop have the option to select It’s Me 247 Desktop: Layout 2 as an upgraded product with a monthly fee. It’s Me 247 Desktop… Read more »

Apr 16, 2024