2022 ACH Audit and Risk Assessment and 2022 FedLine Attestation Now Available

Each year, CU*Answers has an ACH Audit performed on its operations.  In 2022, the ACH Audit was performed by AuditLink under the oversight of CU*Answers Internal Audit department.  The 2022 ACH was successful, with no findings.  The CU*Answers Board of Directors has reviewed and ratified the ACH Audit and Risk Assessment and approved the document for publication.

In addition, CU*Answers conducts an annual assessment of the FedLine Solutions Security and Resiliency Assurance Program in accordance with the FRB Services requirements as described at: https://www.frbservices.org/resources/resource-centers/security-resiliency-assurance-program.  This attestation was completed by AuditLink and our CU*Answers Operations Team.

As with most CU*Answers public audit reports and attestations, the documents can be downloaded from our Due Diligence site at cuanswers.com.

Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages?  Look no further than Mobile Alerts!  Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If your… Read more »

Apr 25, 2024

Here comes the next Collections Roundtable!

Here comes the next Collections Roundtable!

Get Ready for the Next Collections Roundtable! Join us for the FREE Collections Roundtable, an open forum discussion on collections laws, internal procedures, and CU*BASE processes.  Join us for the second session of the 2024 Collections Roundtable Series – for whichever session you’d like, or both! We are once again hosting an in-person version of… Read more »

Apr 25, 2024

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team?  Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »

Apr 24, 2024

CU Info Offers a Convenient Way to Update Your Credit Union’s Information!

CU Info Offers a Convenient Way to Update Your Credit Union’s Information!

CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Wouldn’t it be great to update hours instantly?  No more waiting or emailing thanks to CU Info, powered by CU*Publisher.  With CU Info, it’s your product on your schedule! What Info Can I Manage? In addition to managing the members of your CU*Publisher… Read more »

Apr 23, 2024

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available HA Rollover: March 10 – April 7 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed March 10th to April 7th for the CU*BASE core processing environment.  In this report, you will find details about the exercise, including challenges observed, lessons… Read more »

Apr 22, 2024

Activate LoanPay Xpress Now in Online Banking/Mobile App!

Activate LoanPay Xpress Now in Online Banking/Mobile App!

Activate LoanPay Xpress Now in Online Banking/Mobile App! For credit unions who currently offer LoanPay Xpress through Magic Wrighter, you now have the option to activate this as a module through online banking and your credit union mobile app, allowing members to make payments via credit/debit cards to their qualifying loans. Ready to begin the… Read more »

Apr 22, 2024