We’ve Added a New Sort Feature to the CU*BASE Alerts Site!

We are pleased to share some recent updates to the CU*BASE Alerts page!  Previously, the CU*BASE Alerts page allowed users to sort by the organization the posted the alert, including CU*Answers, CU*NorthWest and Xtend.  Now, new tabs have been made available that allow alerts to be sorted by ‘Resolved’ and ‘Active’ statuses.

If you are checking the CU*BASE Alerts page to see if a recent issue is still outstanding or if it has been remedied, these tabs will organize all alerts accordingly.  Resolved issues will be marked with a green banner and a check mark symbol, helping them to stand out among other alerts for network maintenance, staff meetings and ongoing issues.

Need to sign up staff to receive Alert emails?

If you have new or existing employees who would like to begin receiving emails when new Alerts are posted, you can use the button below to visit the CU*Answers online store.  Submitting a request to have your employees added to our distribution list is completely free and new email addresses are typically added to the CU*Answers distribution list within 1 to 2 business days.

Click Here to Get Started

(Please note: CU*Answers uses the same distribution list for both Client New and Alert emails.  A request to sign up for one channel will include the other, so there is no need to submit a second request.)

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team?  Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »

Apr 24, 2024

CU Info Offers a Convenient Way to Update Your Credit Union’s Information!

CU Info Offers a Convenient Way to Update Your Credit Union’s Information!

CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Wouldn’t it be great to update hours instantly?  No more waiting or emailing thanks to CU Info, powered by CU*Publisher.  With CU Info, it’s your product on your schedule! What Info Can I Manage? In addition to managing the members of your CU*Publisher… Read more »

Apr 23, 2024

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available HA Rollover: March 10 – April 7 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed March 10th to April 7th for the CU*BASE core processing environment.  In this report, you will find details about the exercise, including challenges observed, lessons… Read more »

Apr 22, 2024

Activate LoanPay Xpress Now in Online Banking/Mobile App!

Activate LoanPay Xpress Now in Online Banking/Mobile App!

Activate LoanPay Xpress Now in Online Banking/Mobile App! For credit unions who currently offer LoanPay Xpress through Magic Wrighter, you now have the option to activate this as a module through online banking and your credit union mobile app, allowing members to make payments via credit/debit cards to their qualifying loans. Ready to begin the… Read more »

Apr 22, 2024

Join Us for the 2024 CU*Answers Leadership Conference!

Join Us for the 2024 CU*Answers Leadership Conference!

Register for the 2024 CU*Answers Leadership Conference!  Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next.  We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our… Read more »

Apr 22, 2024

Join us for a Conversation on Analytics Booth

Join us for a Conversation on Analytics Booth

Join us for a conversation on Analytics Booth! You will hear how credit union executives and managers can utilize the Alerts feature to maintain a better grasp of their business and avoid uncomfortable surprises in their operations. This Conversations on Analytics Booth session will also be a time to participate in platform enhancement discussions.  Share your… Read more »

Apr 19, 2024