Optics Data Zooms in on Member Engagement, Click-by-Click

With data collection for Online Banking Optics and Phone Optics, your credit union can have a more detailed analysis of your member base and the ways they are engaging with your organization.  Best of all, these data collection options are FREE to activate for Data Warehouse users!

Online Banking Optics Data Collection

With Online Banking Optics, you can track, analyze and pull member lists for any combination of 120+ different buttons, actions and features your members might use within the online banking platforms.  Popular actions that are be reviewed for member lists include:

  • Viewing of eSign Document Details
  • Viewing of Loan, Share or Certificate Rates
  • Opening of an Account
  • Downloading Transaction Details
  • And many more!

Activate Online Banking Optics Data Collection

(Note: a Data Warehouse is required in order to collect Online Banking Optics data.  Separate pricing applies to purchase an Online Banking Optics Analysis from Asterisk Intelligence.)

Phone Optics Data Collection

What non-transactional support items are your staff handling?  Which members are repeatedly calling for just a transaction history recap?  How many and how often?  Phone Optics data collection provides your credit union with a richer analysis of both your phone support engagements and the members who call you with questions.

Activate Phone Optics Data Collection

(Note: a Data Warehouse is required in order to collect Phone Optics data.  Separate pricing applies to purchase a Phone Optics Analysis from Asterisk Intelligence.)

Increase Membership Growth with Referral Program Incentives!

Increase Membership Growth with Referral Program Incentives!

Are you looking to boost your membership growth?  An incentivized referral program is a great way to foster word-of-mouth growth using your most valuable resource: your members! Asterisk Intelligence can help you take full advantage of CU*BASE Report Builder, Direct Posting, and Unique Data Management tools, to simplify and streamline your process.  From tracking incoming… Read more »

Mar 18, 2024

Join a Conversation on Data – March 7!

Join a Conversation on Data – March 7!

Join a Conversation on Data with your credit union peers, hosted by CU*Answers’ Asterisk Intelligence.  Meetings are held via Zoom in the style of open forum discussion or presentation.  Please come prepared with a question or suggestion for the group on the topic of Sharing with Your Peers – Your Recent Data Projects or Approaches. … Read more »

Mar 6, 2024

Join a Conversation on Data – March 7!

Join a Conversation on Data – March 7!

Join a Conversation on Data with your credit union peers, hosted by CU*Answers’ Asterisk Intelligence.  Meetings are held via Zoom in the style of open forum discussion or presentation.  Please come prepared with a question or suggestion for the group on the topic of Sharing with Your Peers – Your Recent Data Projects or Approaches. … Read more »

Feb 28, 2024

Join a Conversation on Data – March 7!

Join a Conversation on Data – March 7!

Join a Conversation on Data with your credit union peers, hosted by CU*Answers’ Asterisk Intelligence.  Meetings are held via Zoom in the style of open forum discussion or presentation.  Please come prepared with a question or suggestion for the group on the topic of Sharing with Your Peers – Your Recent Data Projects or Approaches. … Read more »

Feb 20, 2024

Join a Conversation on Data – March 7!

Join a Conversation on Data – March 7!

Join a Conversation on Data with your credit union peers, hosted by CU*Answers’ Asterisk Intelligence.  Meetings are held via Zoom in the style of open forum discussion or presentation.  Please come prepared with a question or suggestion for the group on the topic of Sharing with Your Peers – Your Recent Data Projects or Approaches. … Read more »

Feb 20, 2024

Don’t Forget to Register for Asterisk Intelligence Week

Don’t Forget to Register for Asterisk Intelligence Week

Join the Asterisk Intelligence team for several educational events in March!  Between Monday, March 4th and Wednesday, March 6th, we will be hosting on-site training.  Then, on Thursday, March 7th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »

Feb 8, 2024

Don’t Forget to Register for Asterisk Intelligence Week

Don’t Forget to Register for Asterisk Intelligence Week

Join the Asterisk Intelligence team for several educational events in March!  Between Monday, March 4th and Wednesday, March 6th, we will be hosting on-site training.  Then, on Thursday, March 7th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »

Feb 5, 2024

Register for Asterisk Intelligence Week at CU*Answers

Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for several educational events in March!  Between Monday, March 4th and Wednesday, March 6th, we will be hosting on-site training.  Then, on Thursday, March 7th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »

Feb 1, 2024

Register for Asterisk Intelligence Week at CU*Answers

Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for several educational events in March!  Between Monday, March 4th and Wednesday, March 6th, we will be hosting on-site training.  Then, on Thursday, March 7th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »

Jan 29, 2024

Register for Asterisk Intelligence Week at CU*Answers

Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for several educational events in March!  Between Monday, March 4th and Wednesday, March 6th, we will be hosting on-site training.  Then, on Thursday, March 7th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »

Jan 25, 2024