Attention Xtend Clients: We Need Your Feedback!

Xtend prides itself on our close, trusted relationships with our credit unions and CUSO partners.  That trust is earned through consistent delivery of our promise to you.  It’s also earned from listening, learning and evolving for our owners and clients.  Since 2002, our formula for success has been relatively simple – exploit the tools that we own as a collaborative network, utilize our capacity to execute on behalf of our credit unions, and stress the system to the point where technical and process improvements are made to the benefit of everyone in the network.  As our business units have grown, so has our ability to leverage economies of scale to deliver bottom-line savings to our credit unions and pave the way for investments in other strategic service offerings.

As we head into our 2023 Business Year (October 1), we evaluate where we have been, where we are, where we need to go, and dream big to create the best shared resource offering in the country for you; creating the resources that can benefit our credit unions and CUSOs to the point where we are your first stop in your search for collaboration, execution, connection, communication, and innovation.

After all, you own the place.

The following survey responses will be used to shape our current and future business, products and services.  Your feedback will be incorporated into our business planning process by our leadership team and our board of directors.  We may reach out for further discussion, clarification, or participation in innovating and improving our current and future business plans.

How can we help?

Sincerely, Liz Winninger

Click Here to Begin the Survey

Create and Maintain Your Own MOP Sites with MOP Manager

Create and Maintain Your Own MOP Sites with MOP Manager

Have you heard about MOP Manager?  This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »

Apr 18, 2024

Arriving 4/23: Modification to Monthly Renewable Credit Disability Premium Calculation

Arriving 4/23: Modification to Monthly Renewable Credit Disability Premium Calculation

You are receiving this email because your credit union was recently contacted and asked to update your Monthly Renewable Credit Disability Premium Calculation via Tool #465.  The reason for the update to that configuration is due to Project #60479: Modification to Monthly Renewable Credit Disability Premium Calculation, which will be deployed on Tuesday, April 23rd,… Read more »

Apr 18, 2024

Join Lender*VP for a Conversation on Loan Application Withdrawals!

Join Lender*VP for a Conversation on Loan Application Withdrawals!

Join Lender*VP for our upcoming Conversation On Loan Application Withdrawals!  Come share with us how your credit union currently handles withdrawn loan applications, and help us brainstorm what possible enhancements we can make in the future! Wednesday, April 24th 3:00 PM – 4:00 PM ET Register Today Want to stay connected on all our upcoming… Read more »

Apr 17, 2024

Join Us for the 9th Annual Conversations on Compliance Event!

Join Us for the 9th Annual Conversations on Compliance Event!

Join us for the 9th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI!  This year’s event will take place on Wednesday, May 15th, from 9:00 AM to 3:30 PM ET. The morning will consist of presentations by: Jim Vilker, CU*Answers AuditLink Advisor and Brian Knight,… Read more »

Apr 17, 2024

Looking for Ways to Elevate Your Offerings within OLB? Check Out Layout 2!

Looking for Ways to Elevate Your Offerings within OLB?  Check Out Layout 2!

Looking for New Ways to Elevate Your Offerings within OLB?  Check Out Layout 2! Credit unions interested in elevating their offerings with an enhanced and feature-rich version of It’s Me 247 Desktop have the option to select It’s Me 247 Desktop: Layout 2 as an upgraded product with a monthly fee. It’s Me 247 Desktop… Read more »

Apr 16, 2024

Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile

Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile

With the new BizLink 247 your credit union now has the option for self-service access to make updates.  This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »

Apr 16, 2024