Get a Behind-the-Scenes Look at the HA Rollover Process!

Have you ever wondered what goes on behind the scenes of the CU*Answers High-Availability (HA) Rollover exercise?  Join our 30-minute webinar for a closer look into the process and learn about the ongoing investments we are making to strengthen the resilience of the CU*BASE core processing platform!

During this session, the Business Continuity Team will answer common questions, including:

  • Why does CU*Answers perform the HA rollover twice each year?
  • Why does CU*Answers perform the HA rollover live, instead of using an offline test environment?
  • What does my credit union need to do to prepare for the HA rollover exercise?
  • How can my credit union get the most value out of the HA rollover event?

Thursday, June 30th

1:00 PM – 1:30 PM ET

Register Today

CUSO partners working together to defend against cyber attacks

On June 22, 2022, speakers from CU*Answers were invited to participate in the annual CU*NorthWest Leadership Conference held this year in Spokane, WA to discuss services available to assist credit unions in daily network management and information security compliance. One such presentation, titled “Future Technology Advancements Require Modern Cybersecurity Measures”, focused on today’s emerging cyber […]

Jul 1, 2022

Reminder: The Next HA Rollover is Coming July 10th – We Need You to Perform a Connectivity Test!

Reminder: The Next HA Rollover is Coming July 10th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, July 10th. As announced at this year’s Leadership Conference, this rollover will occur over a two-week period to accommodate… Read more »

Jun 27, 2022

Generating Business Continuity at CU*Answers

As severe weather season approaches, response and recovery teams at CU*Answers, a credit-union-owned CUSO and core processor, conduct regular training exercises to practice mobilizing a portable generator at one of three data centers, in the event of a hardware failure with the stationary generator. “Hand-on experience with transporting, staging, and starting generators is imperative to […]

Jun 20, 2022

Get a Behind-the-Scenes Look at the HA Rollover Process!

Get a Behind-the-Scenes Look at the HA Rollover Process!

Have you ever wondered what goes on behind the scenes of the CU*Answers High-Availability (HA) Rollover exercise?  Join our 30-minute webinar for a closer look into the process and learn about the ongoing investments we are making to strengthen the resilience of the CU*BASE core processing platform! During this session, the Business Continuity Team will… Read more »

Jun 20, 2022

The Next HA Rollover is Coming July 10th – We Need You to Perform a Connectivity Test!

The Next HA Rollover is Coming July 10th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, July 10th. As announced at this year’s Leadership Conference, this rollover will occur over a two-week period to accommodate… Read more »

Jun 20, 2022

CUSO partners working together to serve the cuasterisk.com network

On April 12, 2022, speakers from CU*Answers were invited to participate in the annual CU*SOUTH Visionary Conference, held this year in Pensacola Beach, FL to discuss services available to assist credit unions in daily network management and information security compliance. True to the collaborative nature of the cuasterisk.com network, partners combine resources, knowledge, and experience […]

Apr 28, 2022

[The Pulse] Item Processing Services 2022 Recovery Test: Report Now Available

[The Pulse] Item Processing Services 2022 Recovery Test: Report Now Available

Item Processing Services 2022 Recovery Test: Report Now Available   For those credit unions who currently use CU*Answers for Electronic Check Processing (ECP), this report is for you.  During the week of March 7th, 2022, teams at CU*Answers completed the annual recovery test by restoring the CheckLogic environment and performing daily check processing operations from… Read more »

Mar 29, 2022

Report published detailing recent dark data center test by CU*Answers

On February 24, 2022, CU*Answers published the availability of the gap analysis report detailing the results of a Dark Data Center test as part of a remodel project to upgrade the Emergency Power Off (EPO) safety system. Prior to the power interruption at the production data center, member-facing core-processing applications including online and mobile banking […]

Feb 25, 2022

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available HA Rollover: February 6 – 13 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed February 6th to 13th for the CU*BASE core processing environment.  In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »

Feb 24, 2022

Reminder: HA Rollback This Weekend

Reminder: HA Rollback This Weekend

This is a reminder of the high-availability rollback event that will be occurring this weekend.  The rollback process will begin Sunday, February 13th at 2:00 AM ET. During this time, there will be a period of approximately 60 to 90 minutes that will include an interruption to the following services: CU*BASE/GOLD, CU*Talk audio response and… Read more »

Feb 11, 2022