Optics Data Zooms in on Member Engagement, Click-by-Click

With data collection for Online Banking Optics and Phone Optics, your credit union can have a more detailed analysis of your member base and the ways they are engaging with your organization.  Best of all, these data collection options are FREE to activate for Data Warehouse users!

Online Banking Optics Data Collection

With Online Banking Optics, you can track, analyze and pull member lists for any combination of 120+ different buttons, actions and features your members might use within the online banking platforms.  Popular actions that are be reviewed for member lists include:

  • Viewing of eSign Document Details
  • Viewing of Loan, Share or Certificate Rates
  • Opening of an Account
  • Downloading Transaction Details
  • And many more!

Activate Online Banking Optics Data Collection

(Note: a Data Warehouse is required in order to collect Online Banking Optics data.  Separate pricing applies to purchase an Online Banking Optics Analysis from Asterisk Intelligence.)

Phone Optics Data Collection

What non-transactional support items are your staff handling?  Which members are repeatedly calling for just a transaction history recap?  How many and how often?  Phone Optics data collection provides your credit union with a richer analysis of both your phone support engagements and the members who call you with questions.

Activate Phone Optics Data Collection

(Note: a Data Warehouse is required in order to collect Phone Optics data.  Separate pricing applies to purchase a Phone Optics Analysis from Asterisk Intelligence.)

Reminder: The AB_22.12 Analytics Booth Release Arrives December 11th

Reminder: The AB_22.12 Analytics Booth Release Arrives December 11th

The Asterisk Intelligence Team is excited to present the AB_22.12 Analytics Booth Release, arriving to Analytics Booth subscribers on Sunday, December 11!  This release features: Improved reporting capabilities A modernized look and feel for all 12 Analytics Booth Dashboards The introduction of a new charting tool designed to strengthen your credit union’s reporting needs View… Read more »

Dec 2, 2022

The AB_22.12 Analytics Booth Release Arrives December 11th

The AB_22.12 Analytics Booth Release Arrives December 11th

The Asterisk Intelligence Team is excited to present the AB_22.12 Analytics Booth Release, arriving to Analytics Booth subscribers on Sunday, December 11!  This release features: Improved reporting capabilities A modernized look and feel for all 12 Analytics Booth Dashboards The introduction of a new charting tool designed to strengthen your credit union’s reporting needs View… Read more »

Nov 28, 2022

Asterisk Intelligence Presents: Custom Queries and Training Opportunities

Asterisk Intelligence Presents: Custom Queries and Training Opportunities

Did you know?  The Asterisk Intelligence team can help build a query for custom reports or data mining insights for your credit union!  These query results will be provided as a database file in your QUERYxx CU*BASE library.  Training is also available upon request, so that you can run the query on your own in… Read more »

Nov 25, 2022

Don’t Forget to Register for Asterisk Intelligence Week

Don’t Forget to Register for Asterisk Intelligence Week

Join the Asterisk Intelligence team for several educational events in December!  Between Monday, December 5th and Wednesday, December 7th, we will be hosting on-site training.  Then, on Thursday, December 8th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »

Nov 16, 2022

Register for Asterisk Intelligence Week at CU*Answers

Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for several educational events in December!  Between Monday, December 5th and Wednesday, December 7th, we will be hosting on-site training.  Then, on Thursday, December 8th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »

Nov 14, 2022

Register for Asterisk Intelligence Week at CU*Answers

Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for several educational events in December!  Between Monday, December 5th and Wednesday, December 7th, we will be hosting on-site training.  Then, on Thursday, December 8th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »

Nov 10, 2022

Register for Asterisk Intelligence Week at CU*Answers

Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for several educational events in December!  Between Monday, December 5th and Wednesday, December 7th, we will be hosting on-site training.  Then, on Thursday, December 8th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »

Nov 7, 2022

Register for Asterisk Intelligence Week at CU*Answers

Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for several educational events in December!  Between Monday, December 5th and Wednesday, December 7th, we will be hosting on-site training.  Then, on Thursday, December 8th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »

Nov 4, 2022

Register for Asterisk Intelligence Week at CU*Answers

Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for several educational events in December!  Between Monday, December 5th and Wednesday, December 7th, we will be hosting on-site training.  Then, on Thursday, December 8th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »

Nov 1, 2022

Register for Asterisk Intelligence Week at CU*Answers

Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for several educational events in December!  Between Monday, December 5th and Wednesday, December 7th, we will be hosting on-site training.  Then, on Thursday, December 8th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »

Oct 27, 2022