Get to Know the Integrated Technologies Team – Meet Hugo Auzins

Let me introduce myself: my name is Hugo Auzins and I am an EFT Programmer/Analyst on the EFT Programming team.  I’ve been part of the CU*Answers team for over twenty years.  I started my career at CU*Answers as a programmer with Custom Forms and CORE Database Conversions.  Around four years ago, I moved over to the EFT Team.  The experience I gained with CORE Database Conversions and CU*BASE processing has proved to be helpful with working in the EFT Environment.

As an EFT team member, I also work with the SettleMINT EFT and Conversion team members.  This involves card vendor changes/startups, new CORE online credit union clients, mergers and CORE de-conversions.  A couple of the specific items I am involved with include the certification of batch maintenance files with online ATM/Debit/Credit card vendors and configuration maintenance for online card ISO message processing for credit unions.

Do you have questions or would you like more information about online card batch file certifications?  I can be reached at:  hauzins@cuanswers.com.

Check Out the 6 NEW Videos for Mobile Banking PIN and Face Authentication!

Check Out the 6 NEW Videos for Mobile Banking PIN and Face Authentication!

We’re excited to share 6 NEW how-to videos on multiple authentication convenience options for It’s Me 247 mobile banking!  These videos detail enrollment, unenrollment and login options for credit union members who wish to use PIN or face authentication for mobile banking.  Take a look at the topics below! PIN Authentication Enroll PIN Authentication Log… Read more »

Jun 30, 2022

Optics Data Zooms in on Member Engagement, Click-by-Click

Optics Data Zooms in on Member Engagement, Click-by-Click

With data collection for Online Banking Optics and Phone Optics, your credit union can have a more detailed analysis of your member base and the ways they are engaging with your organization.  Best of all, these data collection options are FREE to activate for Data Warehouse users! Online Banking Optics Data Collection With Online Banking… Read more »

Jun 29, 2022

Don’t Miss Out – Register for Asterisk Intelligence Week at CU*Answers

Don’t Miss Out – Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for several educational events!  Between Monday, July 25th and Wednesday, July 27th, we will be hosting on-site training.  Then, on Thursday, July 28th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses will focus… Read more »

Jun 27, 2022

Reminder: The Next HA Rollover is Coming July 10th – We Need You to Perform a Connectivity Test!

Reminder: The Next HA Rollover is Coming July 10th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, July 10th. As announced at this year’s Leadership Conference, this rollover will occur over a two-week period to accommodate… Read more »

Jun 27, 2022