Park City Credit Union implements text banking with help from Earnings Edge

Recently the Earnings Edge team has partnered with the team at Park City Credit Union to find more ways to allow members to use self-service features. One way to accomplish this was to implement text banking inquiries and transfers. This gives their members an easy way to keep an eye on their finances through their mobile devices. The Earnings Edge team took a deep dive into the credit union’s products to review how text banking would be beneficial to them and their membership.

Together, the teams reviewed each share, share draft, and loan product in full. This helped see what products allowed audio/online/mobile banking inquires/transfers today and helped determine if text banking inquiries/transfers would be a good fit for each product.

They also discussed marketing strategies to make members aware and excited about this new capability coming to their credit union; assisted the credit union in configuring each desired product to allow text banking; trained the credit union on how to talk with members about enrolling themselves in text banking; and reviewed available reports and dashboards in CU*BASE for management for tracking member participation.

This is just one example of how the Earnings Edge team works with credit unions on implementing CU*BASE tools/processes that benefit them and their membership.

Learn All About Participation Lending in CU*BASE!

Learn All About Participation Lending in CU*BASE!

Check out a video recording from the Earnings Edge team as they discuss CU*BASE Loan Participation!  Learn about the various configurations available, explore the many benefits of using the Participation Lending software, and how Earnings Edge can assist your credit union in utilizing this system. View the Video If you’re interested in getting started with… Read more »

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Tips from Earnings Edge: Performing Transaction Reversals

Tips from Earnings Edge: Performing Transaction Reversals

Do you have questions about performing a reversal on a transaction in CU*BASE?  Below are several resources that can help you navigate the ins and outs of transaction reversals! The booklet linked below covers step-by-step directions for reversing payments on savings, loan and mortgage accounts. Read the Booklet In a recording of our recent Learning… Read more »

May 12, 2022

The People Behind the Brands – Meet Earnings Edge

The People Behind the Brands – Meet Earnings Edge

Earnings Edge works with credit unions on the back-office side, helping to create efficiencies and earn greater income for these financial institutions. Today we’re placing the spotlight on Charlie Rogers, Special Projects Coordinator with Earnings Edge.  Charlie has 30 years of experience in the credit union industry and can help accounting departments and CFOs with… Read more »

Apr 13, 2022

Improve Your Bottom Line and Your Member Relations by Partnering with Earnings Edge

Improve Your Bottom Line and Your Member Relations by Partnering with Earnings Edge

Earnings Edge works with you to discover ways to streamline your operations.  We help to ensure that your member relationships are crafted in a way that benefits you and that your investments in CU*BASE have a positive impact on your bottom line.  Fostering a relationship with Earnings Edge can prove greatly beneficial to credit union… Read more »

Apr 13, 2022

Video Now Available: Managing Courtesy Pay, Overdraft and NSF Programs Within CU*BASE

Video Now Available: Managing Courtesy Pay, Overdraft and NSF Programs Within CU*BASE

You may have seen recent headlines on national banks announcing complete overhauls to their NSF/ANR Fee programs.  If you’ve been wondering what the future of these fees will be from a credit union perspective, we invite you to check out a recording of our recent webinar. A panel of hosts including Keegan Daniel (VP of… Read more »

Apr 8, 2022