Get to Know the Integrated Technologies Team – Meet Deb Finkbeiner

Let me introduce myself: my name is Deb Finkbeiner and I am the Manager of the Conversion Programming Team.  I have been with CU*Answers for over 13 years.  I joined the company as a programmer with the Conversions team, which I’ve now managed for the last four and a half years.  This team consists of three programmers.

Conversion programmers are not only responsible for building and converting a production environment for new credit unions, we also implement all third-party vendors.  We work closely with the coordinators to bring new credit unions on board and help current credit unions when they want to merge in another credit union.

I enjoy being a member of the CU*Answers team and watching credit unions become a part of the CU*Answers family.  Look forward to meeting our team members in future emails in this series and seeing who all helps keep this wheel rolling along!

Do you have a question regarding conversions or mergers?  Or would you like more information about what we do?  Please reach out – I can be contacted at: dfinkbeiner@cuanswers.com.

CU*Forms Video Now Available: Membership FormFLOW & 24.05 Updates

CU*Forms Video Now Available: Membership FormFLOW & 24.05 Updates

Earlier this month, we hosted a session which explored recent enhancements to CU*Forms as part of the 24.05 Release of CU*BASE.  If you were unable to attend or would like a refresher, we’ve got you covered – a video recording is now available! Recent enhancements to CU*Forms include: The ability to search for members using… Read more »

Apr 25, 2024

Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher

Wouldn’t it be convenient to have the option to inform your members that specific branch locations will be closed due to inclement weather or power outages?  Look no further than Mobile Alerts!  Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS. If your… Read more »

Apr 25, 2024

Here comes the next Collections Roundtable!

Here comes the next Collections Roundtable!

Get Ready for the Next Collections Roundtable! Join us for the FREE Collections Roundtable, an open forum discussion on collections laws, internal procedures, and CU*BASE processes.  Join us for the second session of the 2024 Collections Roundtable Series – for whichever session you’d like, or both! We are once again hosting an in-person version of… Read more »

Apr 25, 2024

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team?  Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »

Apr 24, 2024

CU Info Offers a Convenient Way to Update Your Credit Union’s Information!

CU Info Offers a Convenient Way to Update Your Credit Union’s Information!

CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Wouldn’t it be great to update hours instantly?  No more waiting or emailing thanks to CU Info, powered by CU*Publisher.  With CU Info, it’s your product on your schedule! What Info Can I Manage? In addition to managing the members of your CU*Publisher… Read more »

Apr 23, 2024

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available HA Rollover: March 10 – April 7 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed March 10th to April 7th for the CU*BASE core processing environment.  In this report, you will find details about the exercise, including challenges observed, lessons… Read more »

Apr 22, 2024