CU*Answers teaches with Client News and Education Express

Communication is crucial in the credit union industry, especially when key topics and changes are involved. This is where Client News and Education Express help. At a respectful 95 and 406 registered users and counting, clients want to stay updated.

“It’s important that our credit unions stay actively engaged with our Client Services and Education team,” Manager of Client Services and Education Kasey Hawkins explained. “We prepare our newsletters using recent interactions from CU*BASE partners that will hopefully increase overall confidence in how to use features in the system. We would encourage that credit union management ask their staff to sign up so that they can receive the information directly from our Client Services and Education team while it’s ‘hot off the press.’”

The Clients News and Education Express reports release monthly. Clients can sign up to receive either one or both reports from the CU*Answers website. Alternatively, they can sign up for the Client Services Report and the Education Report.

Your Credit Union Has Questions, Our Teams are Here to Help!

Your Credit Union Has Questions, Our Teams are Here to Help!

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

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Education Around the Corner – Keeping You Informed of the Latest Webinars and Events

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As of fall 2023, CU*Answers Client Services and Education replaced our previous newsletters with a webinar series, known as Education Around the Corner.  Education Around the Corner highlights upcoming education opportunities, and provides a look at: How to find upcoming classes, including Education Express and Learning Café sessions. How to register for events. Discussions on… Read more »

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How Do I Request Upload/Download Permissions for CU*BASE?

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Need to grant upload/download permissions in CU*BASE to one of your employees?  Or need to review which employees currently have the ability to perform these actions? Visit the CU*Answers store today and complete a request form.  You will need to provide the following when submitting the request: Authority needed Employee name CU*BASE User ID Signature… Read more »

Feb 8, 2024

Education Around the Corner – Keeping You Informed of the Latest Webinars and Events

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As of fall 2023, CU*Answers Client Services and Education replaced our previous newsletters with a webinar series, known as Education Around the Corner.  Education Around the Corner highlights upcoming education opportunities, and provides a look at: How to find upcoming classes, including Education Express and Learning Café sessions. How to register for events. Discussions on… Read more »

Feb 2, 2024

Do You Have a New Teller or Member Service Representative?

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Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative.  This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD.  We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »

Feb 2, 2024

Your Credit Union Has Questions, Our Teams are Here to Help!

Your Credit Union Has Questions, Our Teams are Here to Help!

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

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