Advice on Tightening Your CU*Talk Security

Cybersecurity criminals never stop coming up with creative ways to attack personal data.  While most of you are probably hyper-aware of all things related to online and mobile banking, one area you might not consider a low-hanging fruit for cybercrime is your audio response system.  It may be time to rethink that and tighten your controls a bit.

A credit union recently reported a fraudulent attempt to gain access to member funds via CU*Talk.  They were ultimately unsuccessful, but it pointed to a potential area where a determined criminal could take advantage.

For a list of recommendations on how you can tighten security for CU*Talk, please refer to this PDF.  If you’d like to make changes to your existing CU*Talk configurations, click here to visit our online store.

The People Behind the Brands – Meet AdvantageCIO

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AdvantageCIO is a group of subject matter experts and consultants who are ready to assist your credit union in three distinct areas: cybersecurity, regulatory requirements, and how to align your business plans and objectives with technology.  Engagements with AdvantageCIO include unique, consultative approaches for each individual financial institution. Today we’re placing the spotlight on Matt… Read more »

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