Advice on Tightening Your CU*Talk Security

Cybersecurity criminals never stop coming up with creative ways to attack personal data.  While most of you are probably hyper-aware of all things related to online and mobile banking, one area you might not consider a low-hanging fruit for cybercrime is your audio response system.  It may be time to rethink that and tighten your controls a bit.

A credit union recently reported a fraudulent attempt to gain access to member funds via CU*Talk.  They were ultimately unsuccessful, but it pointed to a potential area where a determined criminal could take advantage.

For a list of recommendations on how you can tighten security for CU*Talk, please refer to this PDF.  If you’d like to make changes to your existing CU*Talk configurations, click here to visit our online store.

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Oct 3, 2022

Check Out the CU*BASE 22.10 Release Training Video!

Check Out the CU*BASE 22.10 Release Training Video!

Don’t forget: The 22.10 Release of CU*BASE is arriving on October 9th for Online and Site-Four credit unions and October 16th for Self-Processors. If you missed our recent release training webinar, a video recording is now available for review.  Take a look at the enhancements and updates coming in October – click the button below to view the… Read more »

Sep 30, 2022

Beginning 10/1/2022: Professional Service Fees for CU Publisher Product Updates

Beginning October 1st, IRSC/MTG Professional Services will charge service fees for updates to CU Publisher products.  Service fees will apply when updates are made to the following products: CU Info It’s Me 247 Mobile Mobile Alerts Form Generator It’s Me 247 Manager Membership Opening BL Manager The cost of these service fees will vary for… Read more »

Sep 29, 2022