Cybersecurity criminals never stop coming up with creative ways to attack personal data. While most of you are probably hyper-aware of all things related to online and mobile banking, one area you might not consider a low-hanging fruit for cybercrime is your audio response system. It may be time to rethink that and tighten your controls a bit.
A credit union recently reported a fraudulent attempt to gain access to member funds via CU*Talk. They were ultimately unsuccessful, but it pointed to a potential area where a determined criminal could take advantage.
For a list of recommendations on how you can tighten security for CU*Talk, please refer to this PDF. If you’d like to make changes to your existing CU*Talk configurations, click here to visit our online store.