AuditLink hosts Conversations on Compliance event in Ohio

AuditLink, the audit and compliance division of CU*Answers, hosted their Conversations on Compliance event in Dayton, Ohio in November. Compliance professionals representing credit unions from the surrounding central and northern Ohio areas attended the event, converging on MyUSA Credit Union which provided the venue.

Keri Lillie of Lillie & Company joined AuditLink representatives to present on suspicious activity reporting (SAR) best practices. Jim Vilker, AuditLink leader and VP of Professional Services, sparked engagement during his presentation on BSA risk assessment methodology, and AuditLink Manager Marvin Johnson presented on enhancements to existing and new compliance related CU*BASE tools and also demonstrated the new transaction pattern abnormal activity monitoring software. A live demonstration of under-utilized and/or unknown tools was incorporated into this jam-packed day of compliance discussion. Based on prior feedback from attendees, the demos provide immediate value for practical application once they return to their credit unions.

Donna Holloway, compliance officer at Cincinnati Ohio Police Federal Credit Union shared, “I appreciated the small informal setting because it made it easier to network with the other credit unions and ask the presenters questions. The subject matter was relevant and included recent regulatory changes and the discussions yielded great tips and out-of-the box approaches to risk mitigation. Definitely looking forward to participating in the next event.”

“Data Fact” program expands to network partners

Asterisk Intelligence, a data analytics team at CU*Answers, has partnered with CU*South to provide Data Fact email services to the Alabama-based cooperative. “Data Facts” are an outbound email program designed to increase awareness of data driven tools, tactics, and approaches which are available within CU*Answers’ suite of applications. CU*Answers’ Business Intelligence Analysts send Data Fact […]

Jan 17, 2022

CU*Answers sees strong CTE usage in 2021

The desire to learn via hands-on practice was strong last year. CU*Answers launched three Custom Training Editions (CTEs) for credit unions in 2021. These additions were not done in vain, as clients new and old alike utilized their CTEs frequently, accessing more than 140,000 tools and performing more than 26,000 transactions total. A CTE copies […]

Jan 17, 2022

CU*Answers excited about Servicer Edition for CUSOs

CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, recently published its 2022 Business Plan that it was budgeting for additional investment in its Servicer Edition product suite. The suite is built upon the foundation of the CUSO’s tremendously successful CU*BASE core data processing technology and is specifically tailored for CUSOs or other businesses that provide customer […]

Dec 31, 2021

CU*Answers Client Services and Education Team adds more talent with AJ Schalk

West Michigan-based cooperative CUSO CU*Answers is pleased to announce the Client Services and Education Team has added another client services representative to the team, AJ Schalk. With prior business experience, AJ Schalk understands the demands of an organization like CU*Answers. He both has noticed a parallel between CU*Answers and other credit unions since he started […]

Dec 31, 2021