Tuesday, October 19
3:30 PM – 4:00 PM ET
Online Banking “Jump” Controls
Join the Client Services and Education team for a quick refresher of “Jump” features within Online Banking. During this session, we will discuss the following:
Register below to learn about these topics and more!
Does your credit union need to add a new user ID to CU*BASE or delete an existing user ID? The process is FREE and easy! Simply fill out the form on our online store and provide the signature of one of your current security officers. Click below to get started! Get Started
Wednesday, August 31 11:00 AM – 11:30 AM ET This Month’s Focus Xpress Teller Best Practices Introducing a new, separate teller processing platform to CU*BASE! Xpress Teller was designed to streamline and simplify the teller experience, offering an alternative that was built with today’s changing credit union lobbies in mind. We are excited about the… Read more »
The Client Services and Education team offers several newsletter options for our clients, allowing you to stay on top of the latest information from our team. The Education Report serves to keep clients informed of upcoming courses and training events hosted by CU*Answers. Sign Up for the Education Report Our Client Services Report allows you… Read more »
Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
CU*BASE Security Officers have the ability to request new users, delete existing users and request changes to upload/download authorities. Does your credit union need to add a new Security Officer or remove an existing one? Use the button below to visit our online store and submit a request. After a request has been submitted, the… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Tuesday, August 2 3:00 PM – 4:00 PM ET Vendor Management 101 Register for web conference 3:30 PM – 4:30… Read more »
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
Monday, July 18 2:00 PM – 2:30 PM ET This Month’s Focus Present Data Warehousing and AI*Engaged A direct line from core processing to the data warehouse. A data storage unit with no additional hardware or software to buy. A native and wholly familiar toolset. A playground for decision making, based on data sets made… Read more »
CU*Answers University Week is coming July 18 – July 21! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Monday, July 18 9:30 AM – 10:30 AM ET Getting Started with Unique Data Management (UDM) Register for classroom session Register for web conference … Read more »
Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Missed the Event?
It’s a wrap and we’re back at basecamp. Check out the digital handouts and photos from the event.
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.
View the Video
FUEL Decision Model with preconfigured templates and annual tune up!
