Looking to Use Interactive Teller Machines with CU*BASE? Help Us to Help You!

John Beauchamp

For those of you that don’t know me, I’m John Beauchamp, VP of CMS and I’m the guy in your corner to help you accomplish integration between your chosen Interactive Teller Machine (ITM)/Kiosk solution and CU*BASE.  But to do that I need your help!

I need you to get your strategic vision on my radar by completing a quick survey which will help us to better understand your solutions – or plans for solutions, chosen vendors and levels of investments, so we can leverage the power of the network to compel vendors to get to the table on your behalf.  Equally important, it will also help us know who’s interested in which vendors so we can get your input and keep you updated on developments as we work with those vendors.  Don’t play catch-up, let me help you stay out in front!

With this in mind, filling out this survey will enter you directly into the CU*Answers ITM Development Focus Group.  We anticipate this focus group being very active in the next 12-24 months; as a participant, you will be the first to hear about progress on all of the projects from all of the vendors.  Our intent is to market our buying power, raise our voices and fast track a significant set of credit unions to help everyone move more quickly.

This survey will take only a couple of minutes to complete.

Ready to begin the survey?  Click the button below!

Start the Survey

The 23.05 Imaging Solutions Release is Coming May 7th

The 23.05 Imaging Solutions Release is Coming May 7th

The Imaging Solutions 23.05 Release will be available for all online CU*Spy Imaging Credit Unions as of Sunday, May 7th, 2023. Highlights of the 23.05 Imaging Solutions Release include: ProDOC – My Signature feature now allows credit union users to sign without a signature pad Request a document from a member, right from CU*BASE Important… Read more »

May 4, 2023

Haven’t Upgraded to Vertical Receipts Yet? Reach Out to Start the Process Today!

Haven’t Upgraded to Vertical Receipts Yet?  Reach Out to Start the Process Today!

With Vertical Receipts, your members get a fresh look at their transactions, with current and available balances conveniently displayed at the bottom of the receipt.  Up to 588 transactions can be listed on a single receipt!  This easier-to-read format can be used for any receipt from any channel in CU*BASE, including standard Teller, Xpress Teller… Read more »

Apr 19, 2023

Changes Coming to Virtual StrongBox – Only 5 Days Left! Make Your Selection Today

Changes Coming to Virtual StrongBox – Only 5 Days Left!  Make Your Selection Today

Effective April 1, 2023, CU*Answers will no longer participate in the funding of Virtual StrongBox (VSB) for the cuasterisk.com network.  We will continue to integrate and maintain our partnership with VSB and encourage credit unions to consider this solution as a more comprehensive way for members to upload and store their own documents.  In the… Read more »

Mar 27, 2023

Changes Coming to Virtual StrongBox – 29 Days Left to Determine Your Course of Action

Changes Coming to Virtual StrongBox – 29 Days Left to Determine Your Course of Action

Receipts and forms are now available in It’s Me 247, accessible right next to eStatements.  Best of all, these can be accessed for FREE!  If you have not already done so, you can set up receipts in forms in It’s Me 247 simply by marking a checkbox in ProDOC. Don’t forget: in tandem with this… Read more »

Mar 2, 2023

Tax Statements in Online Banking – Providing Convenience for Your Members!

Tax Statements in Online Banking – Providing Convenience for Your Members!

Let your members self-serve by accessing their tax forms from It’s Me 247 via desktop or their mobile phones, right alongside their account statements!  This means that your members will no longer need to contact you for lost or misplaced forms.  If they do, you can point them to online banking and give them a… Read more »

Jan 9, 2023

Tax Statements in Online Banking – Providing Convenience for Your Members!

Tax Statements in Online Banking – Providing Convenience for Your Members!

Let your members self-serve by accessing their tax forms from It’s Me 247 via desktop or their mobile phones, right alongside their account statements!  This means that your members will no longer need to contact you for lost or misplaced forms.  If they do, you can point them to online banking and give them a… Read more »

Dec 16, 2022

Join Us for a Conversation on Authentication Methods for Interactive Teller Machines

Join Us for a Conversation on Authentication Methods for Interactive Teller Machines

What’s going on with ITM vendors?  What interfaces are in production today and what’s being built?  How do you get started?  Join the conversation and add your voice to what is happening in the world of teller technology alternatives. Join CU*Answers Imaging Solutions for a Conversation on Interactive Teller Machines!  Kicking off our first meeting,… Read more »

Feb 15, 2023