If You Don’t Want October 3rd to be a Really Bad Day, Take Action Now!

The deadline to complete the necessary upgrade to LegaSuite is almost here!  This update is required for all CU*Answers clients, in order to keep workstations up to date and will need to be applied to all of your CU*BASE workstations.  Don’t wait – make sure you complete these updates before the October 3rd deadline.

If you don’t, you will NOT be able to log in to CU*BASE on October 3rd!

 

That’s right, CU*BASE will NOT launch after October 3rd unless the LegaSuite upgrade has been applied to the workstation.  Need to check which version of LegaSuite you are currently running?  Click here.

What do you need to do?

We have created a simple installer that takes just a click and a few seconds to run.  Use the link below for instructions.

LegaSuite Upgrade

Note that this process does require administrator privileges to be run on the PC.  That means your IT team needs to make arrangements for an administrator to run the update on every individual workstation, unless you have set up some network tools to assist with the process.

When do you need to do it?

Online and Site-Four credit unions will need to complete the upgrade by October 3, while Self-Processing credit unions will need to complete the upgrade by October 10.  Don’t delay!  Get started today and you’ll be done before you know it.

Special note for CU*Answers Network Services Managed Clients

If you are a Managed Services Client, we will take care of this process for you.

Not currently a Managed Services Client?  Visit the CU*Answers Online Store today to learn more about the ways we can support your credit union!

Visit the Store

If you have any questions, or if you are encountering any difficulties completing the upgrades, please contact the Help Desk at extension 266, or by email.

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Oct 4, 2021

CU*Answers Network Services launches new revenue sharing SILO program

CU*Answers Network Services is pleased to announce that it has launched a new managed technology services revenue sharing program for Certified CU*BASE Distributors. Partners can select referral or co-delivery models and earn income based on technology products sold and services delivered to Complete Care managed network clients. Called the SILO program by CNS, the program […]

Sep 29, 2021

If You Don’t Want October 3rd to be a Really Bad Day, Take Action Now!

If You Don’t Want October 3rd to be a Really Bad Day, Take Action Now!

The deadline to complete the necessary upgrade to LegaSuite is almost here!  This update is required for all CU*Answers clients, in order to keep workstations up to date and will need to be applied to all of your CU*BASE workstations.  Don’t wait – make sure you complete these updates before the October 3rd deadline. If… Read more »

Sep 22, 2021

CU*Answers completes significant network upgrades

CU*Answers recently announced that it has completed significant upgrades to its core networking infrastructure at its primary production facility. These included software upgrades to improve stability, security, and performance across the facility. “Data centers require constant care and feeding to stay relevant and secure,” said Chris Shelton, VP of Network Infrastructure. “Our facilities provide state […]

Sep 22, 2021

CU*Answers Network Services announces partnership with Fortinet

CU*Answers Network Services (CNS) is excited to announce new partnership with network security solution provider Fortinet. CNS will begin offering Fortinet’s suite of solutions on September 1, 2022. “We’ve completed an RFP and due diligence that started back in January,” said Matt Sawtell, VP of Managed Technology Services at CNS. “The breadth and depth of […]

Sep 15, 2021

We’re Nearing the Final Stretch – Complete Your LegaSuite Upgrade Today!

We’re Nearing the Final Stretch – Complete Your LegaSuite Upgrade Today!

If you have not yet completed the LegaSuite Client upgrade on all of your workstations, please do so soon.  Currently, we are running on version 8.2.2 and will be moving to version 8.5.4. Online and Site-Four credit unions will now need to complete the upgrade by October 3, while Self-Processing credit unions will need to… Read more »

Sep 15, 2021

Summer is Slipping Away! Have You Completed the LegaSuite Upgrade?

Summer is Slipping Away!  Have You Completed the LegaSuite Upgrade?

If you have not yet completed the LegaSuite Client upgrade on all of your workstations, please do so soon.  Currently, we are running on version 8.2.2 and will be moving to version 8.5.4. Online and Site-Four credit unions will now need to complete the upgrade by October 3, while Self-Processing credit unions will need to… Read more »

Sep 14, 2021

CU*Answers publishes 2022 Strategic Technology Plan

CU*Answers recently announced that it has published its 2022 Strategic Technology Plan as part of its 2022 Business Plan. The Strategic Technology Plan outlines CU*Answers’ high-level technical objectives over the next three business annuals and serves as a companion document to the CU*Answers Business Plan for those that wish to understand technical approaches to business […]

Sep 3, 2021

Don’t Delay – Complete Your LegaSuite Client Upgrade Today!

Don’t Delay – Complete Your LegaSuite Client Upgrade Today!

Still Need to Complete Your LegaSuite Upgrade? If you have not yet completed the LegaSuite Client upgrade on all of your workstations, please do so soon.  Currently, we are running on version 8.2.2 and will be moving to version 8.5.4. The deadline to complete this upgrade, which was originally scheduled for August 1, 2021, has… Read more »

Jul 29, 2021