Uploading a Profile Picture in the New Online Banking!

This summer, we will be debuting a completely new look-and-feel and user experience for It’s Me 247 desktop and mobile web banking!  This new version of online banking combines both the desktop and mobile versions into a single design that works on every device, whether you are using your phone, tablet or home computer!  This mobile-first design, combined with our new modular infrastructure, will give your credit union new control options over how online banking features are presented to your members.

Uploading a Profile Picture

All personal information for members has been grouped under the new Profile menu.  Members can customize their online banking experience by uploading a personalized image.  For members who need to jump between accounts, each membership can have a different profile picture.

Read more about the NEW look for It’s Me 247 Online Banking in the Kitchen: https://www.cuanswers.com/resources/kitchen/mobile-first/

Join Us for Asterisk Intelligence Week, Hosted in Las Vegas, Nevada!

Join Us for Asterisk Intelligence Week, Hosted in Las Vegas, Nevada!

Join the Asterisk Intelligence team for several educational events, hosted at the Innovation Center in Las Vegas, Nevada! Between Monday, September 12th and Wednesday, September 14th, we will be hosting on-site training at the CU*Answers Innovation Center.  Then, on Thursday, September 15th, we will be hosting a series of webinars.  During these courses, we will… Read more »

Aug 15, 2022

Here comes the next Collections Roundtable!

Here comes the next Collections Roundtable!

Pull Up a Chair, the Roundtable is Waiting! Join us for the FREE Collections Roundtable, an open forum discussion on collections laws, internal procedures, and CU*BASE processes.  Join us for the third session of the 2022 Collections Roundtable Series – for whichever session you’d like, or both! We are once again hosting an in-person version… Read more »

Aug 12, 2022

Join Us for a FREE Education Express Webinar!

Join Us for a FREE Education Express Webinar!

Wednesday, August 31 11:00 AM – 11:30 AM ET This Month’s Focus Xpress Teller Best Practices Introducing a new, separate teller processing platform to CU*BASE!  Xpress Teller was designed to streamline and simplify the teller experience, offering an alternative that was built with today’s changing credit union lobbies in mind.  We are excited about the… Read more »

Aug 12, 2022

Do You Have a New Teller or Member Service Representative?

Do You Have a New Teller or Member Service Representative?

Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative.  This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD.  We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »

Aug 11, 2022

Meet AdvantageCIO: Cooperative Resources for Strengthening Your Cyber Resilience

Meet AdvantageCIO: Cooperative Resources for Strengthening Your Cyber Resilience

Cybersecurity is a leading concern for CEOs and technology teams responsible for safeguarding sensitive member data.  The landscape of the financial services industry is constantly changing, and new threats are emerging that can lead to the potential disruption of business operations, harm to your credit union’s reputation, and financial risk.  Join AdvantageCIO’s senior consultants as… Read more »

Aug 11, 2022