2021 Disaster Recovery Test Results Now Available
Test Period: June 14 – July 1
Now available for your review is a summary of the recent ‘bare metal’ disaster recovery test performed by teams at CU*Answers to restore CU*BASE from tape backup. In this report, you will find details about the exercise, including challenges observed, lessons learned, and recommendations for future restoration tests.
While our primary strategy for resilience of the CU*BASE environment involves mirrored systems between the production and high availability data centers with near-real-time data replication, our experience tells us that a tertiary plan is needed should a catastrophic disaster occur. That would require a rare scenario where systems at both our primary and secondary sites (located 750 miles apart) were unavailable for an extended period of time. Under those conditions, teams would follow procedures to restore CU*BASE from tape backup.
While we test the capabilities of our high availability systems every six months (HA rollover results can be viewed here), testing a restoration from tape backup is conducted when significant changes are implemented on the system. Earlier this spring, we changed vendor solutions for encrypting data stored on tapes. As a result, we scheduled a test to ensure we can decrypt that data and restore the production host with the new vendor solution in place.
The test results were very positive, and we did learn some unique characteristics about the CU*BASE environment as a result of changes such as time zone processing that have shed new opportunities to further enhance resilience. Overall a very valuable exercise. One that you can now read about yourself.
We encourage you to download and review the CU*Answers Disaster Recovery Test report as part of your vendor due diligence program. Feel free to reach out to the CU*Answers Business Continuity Team with any questions or comments you have.
Being prepared for the next business disruption requires having a well-thought out recovery plan that is regularly maintained, test-validated, and understood by your trained and knowledgeable staff. This can be difficult to accomplish with limited resources and busy schedules.
The same experienced team who oversees the Business Continuity program for CU*Answers is also available to assist your credit union in developing and testing your recovery plan. For questions about services available, visit our website, or contact a member of the CU*Answers Business Continuity Team today.