[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available

Rollover: April 18 – May 9

Now available for your review is a summary of the recent CU*Answers HA (high-availability) rollover event performed April 18th to May 9th for the CU*BASE core processing environment.  In this report, you will find details about the exercise, including challenges observed, lessons learned, and recommendations for improving the rollover process.

This rollover was conducted over a three week period to accommodate system maintenance on both PROD and HA.  This rollover also included the performance of month-end processing from systems at the secondary data center.

As always, feel free to reach out to a member of the CU*Answers Business Continuity Team with any questions you may have.

HA Rollover Results

View additional HA Rollover, and other recovery reports

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Being prepared for the next business disruption requires having a well-thought out recovery plan that is regularly maintained, test-validated, and understood by your trained and knowledgeable staff.  This can be difficult to accomplish with limited resources and busy schedules.

The same experienced team who oversees the Business Continuity program for CU*Answers is also available to assist your credit union in developing and testing your recovery plan.  For questions about services available, visit our website, or contact a member of the CU*Answers Business Continuity Team today.

Design and Test Your Recovery Plan

CUSO partners working together to serve the cuasterisk.com network

On April 12, 2022, speakers from CU*Answers were invited to participate in the annual CU*SOUTH Visionary Conference, held this year in Pensacola Beach, FL to discuss services available to assist credit unions in daily network management and information security compliance. True to the collaborative nature of the cuasterisk.com network, partners combine resources, knowledge, and experience […]

Apr 28, 2022

[The Pulse] Item Processing Services 2022 Recovery Test: Report Now Available

[The Pulse] Item Processing Services 2022 Recovery Test: Report Now Available

Item Processing Services 2022 Recovery Test: Report Now Available   For those credit unions who currently use CU*Answers for Electronic Check Processing (ECP), this report is for you.  During the week of March 7th, 2022, teams at CU*Answers completed the annual recovery test by restoring the CheckLogic environment and performing daily check processing operations from… Read more »

Mar 29, 2022

Report published detailing recent dark data center test by CU*Answers

On February 24, 2022, CU*Answers published the availability of the gap analysis report detailing the results of a Dark Data Center test as part of a remodel project to upgrade the Emergency Power Off (EPO) safety system. Prior to the power interruption at the production data center, member-facing core-processing applications including online and mobile banking […]

Feb 25, 2022

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available HA Rollover: February 6 – 13 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed February 6th to 13th for the CU*BASE core processing environment.  In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »

Feb 24, 2022

Reminder: HA Rollback This Weekend

Reminder: HA Rollback This Weekend

This is a reminder of the high-availability rollback event that will be occurring this weekend.  The rollback process will begin Sunday, February 13th at 2:00 AM ET. During this time, there will be a period of approximately 60 to 90 minutes that will include an interruption to the following services: CU*BASE/GOLD, CU*Talk audio response and… Read more »

Feb 11, 2022

Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page

Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page

Don’t forget: this weekend, we will be testing our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  The rollover will begin at 2:00 AM ET on Sunday, February 6th with the rollback scheduled for 2:00 AM ET on Sunday, February 13th. During the rollover process, there will… Read more »

Feb 4, 2022

Reminder: Network Maintenance Scheduled for Sunday, February 6th

Reminder: Network Maintenance Scheduled for Sunday, February 6th

As a reminder, CU*Answers will be performing our next CU*BASE high-availability (HA) rollover on Sunday, February 6th.   That same morning, teams will be rolling over online and mobile banking systems to servers at our secondary data center. These rollovers are in preparation for a maintenance project at our production data center that will include… Read more »

Feb 3, 2022

Don’t Forget: The Next HA Rollover is This Weekend – We Need You to Perform a Connectivity Test!

Don’t Forget: The Next HA Rollover is This Weekend – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  The next HA rollover is scheduled for Sunday, February 6th. This rollover will enable support teams to perform planned network maintenance at the primary production data center without disrupting core processing.  The rollover… Read more »

Feb 2, 2022

[The Pulse] 2022 Business Continuity Plan Now Available

[The Pulse] 2022 Business Continuity Plan Now Available

CU*Answers Business Continuity Plan: 2022 Release Now Available As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested… Read more »

Jan 31, 2022

January 28 is Data Privacy Day – View Resources Available from CU*Answers

January 28 is Data Privacy Day – View Resources Available from CU*Answers

January 28th is observed as Data Privacy Day for all industries, including credit unions, to raise awareness and promote privacy and data protection best practices.  Much attention has been gained by the frequency and scope of recent data breaches and by privacy concerns on social media platforms. This attention to data privacy is paving the… Read more »

Jan 28, 2022