Sunsetting Support for Internet Explorer 11

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS

On August 17, 2021, CU*Answers will be sunsetting support for Internet Explorer 11 across all of our products and websites.  This sunset will include support for online banking products as well as other browser applications and websites, including our online campus and AnswerBook.  This is the same date that Microsoft will be sunsetting their support of Internet Explorer 11 (additional information on Microsoft’s sunset process can be viewed here).

This sunset does not mean that CU*Answers products will no longer work with Internet Explorer 11.  However, we cannot warrant that they will work, and if you do encounter problems with getting these applications/websites to work via Internet Explorer 11, the first step should be to try using a different supported browser.  Additionally, the new look for It’s Me 247 online banking, which is rolling out this summer, will not feature support for Internet Explorer 11.

April Owner’s View Monthly Recap

April Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the April 2022 edition of the Owner’s View Monthly Recap! April 2022 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

May 3, 2022

CU*BASE Release 22.05 is Arriving Soon!

CU*BASE Release 22.05 is Arriving Soon!

CU*BASE Release 22.05 Online and Site Four Release Date is May 15 Self-Processor Release Date is May 22 Documents 22.05 Release Summary 22.05 New and Updated Tool Summary 22.05 Database Changes Summary  Training Attend a Release Review Webinar Following the release, if someone logs into a workstation that is not at the proper version of… Read more »

Apr 25, 2022

Join Us for CU*BASE 22.05 Release Training!

Join Us for CU*BASE 22.05 Release Training!

CU*BASE 22.05 is coming soon – join one of our upcoming release training sessions! The 22.05 release of CU*BASE will be arriving on May 15th for Online and Site-Four clients, and on May 22nd for Self-Processing credit unions.  CU*Answers will be hosting two separate training sessions for the upcoming release on the following dates: Thursday,… Read more »

Apr 22, 2022

March Owner’s View Monthly Recap

March Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the March 2022 edition of the Owner’s View Monthly Recap! March 2022 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Apr 5, 2022

We Need You to Complete a Survey – We’re Sunsetting 247 Lender and Moving to the FUEL Decision Model

We Need You to Complete a Survey – We’re Sunsetting 247 Lender and Moving to the FUEL Decision Model

THIS POST APPLIES TO CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL. According to our records, your credit union is configured to use the 247 Lender decision model via Zoot and Portfolio Defense.  As previously announced, we will be sunsetting this decision model.  If you still want to use a decision model, we’d like to move… Read more »

Mar 7, 2022

February Owner’s View Monthly Recap

February Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the February 2022 edition of the Owner’s View Monthly Recap! February 2022 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Apr 5, 2022