Developer’s Help Desk e-Alert: Check Out Our Recent Project Updates!

The Developer’s Help Desk (DHD) team is regularly incorporating new third party vendor integrations to CU*BASE.  To help keep our clients updated, we are delivering this e-alert to announce a recent vendor integration, which can be ordered through our online store.

  • Devenir  – Devenir is a national leader in powering investment solutions for healthcare accounts.  Devenir delivers investment solutions that power health care account offerings for a variety of industries, including credit unions and banks to deliver convenient, cost-effective HSA solutions that increase member value while giving account holders the power to save for future health care expenses.

CU*Answers has developed an Off Trial Balance solution with Devenir to receive a daily balance/status file.  Utilizing the AFT feature in CU*BASE, your members can ‘transfer’ funds from their HSA account to their Devenir investment account.  When funds are liquidated through Devenir, the money will be transferred back into the member’s HSA account.

With this information, your members will quickly associate these extended services as direct credit union services – not a separate vendor or broker with whom they would normally be required to connect with separately for an initial review of these accounts.

If you would like additional information, or have questions regarding this integration, please contact the DHD team by clicking here.

Check Out the 6 NEW Videos for Mobile Banking PIN and Face Authentication!

Check Out the 6 NEW Videos for Mobile Banking PIN and Face Authentication!

We’re excited to share 6 NEW how-to videos on multiple authentication convenience options for It’s Me 247 mobile banking!  These videos detail enrollment, unenrollment and login options for credit union members who wish to use PIN or face authentication for mobile banking.  Take a look at the topics below! PIN Authentication Enroll PIN Authentication Log… Read more »

Jun 30, 2022

Optics Data Zooms in on Member Engagement, Click-by-Click

Optics Data Zooms in on Member Engagement, Click-by-Click

With data collection for Online Banking Optics and Phone Optics, your credit union can have a more detailed analysis of your member base and the ways they are engaging with your organization.  Best of all, these data collection options are FREE to activate for Data Warehouse users! Online Banking Optics Data Collection With Online Banking… Read more »

Jun 29, 2022

Don’t Miss Out – Register for Asterisk Intelligence Week at CU*Answers

Don’t Miss Out – Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for several educational events!  Between Monday, July 25th and Wednesday, July 27th, we will be hosting on-site training.  Then, on Thursday, July 28th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses will focus… Read more »

Jun 27, 2022

Reminder: The Next HA Rollover is Coming July 10th – We Need You to Perform a Connectivity Test!

Reminder: The Next HA Rollover is Coming July 10th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, July 10th. As announced at this year’s Leadership Conference, this rollover will occur over a two-week period to accommodate… Read more »

Jun 27, 2022