CU*Answers releases DHD 2nd quarter project activity

CU*Answers announced its Developer’s Help Desk (DHD) volumes are growing as the number of custom project requests submitted, Online Store orders and completed projects continue to expand.

During its second fiscal quarter of 2021, 53 custom projects were fully completed, which included nearly 3,100 programming hours. Additionally, 96 custom project requests were submitted, which resulted in 70 custom bids being provided to 64 clients utilizing its CU*BASE processing system. The project requests volume represented an increase of 12% from the previous year.

Scott Page, DHD business manager, said the DHD is inherently designed to provide a DIY opportunity for how clients coordinate software development projects with CU*Answers. Clients are actively encouraged to facilitate the design, building and managing of custom projects, while contracting with CU*Answers for only those professional services as required.

To learn more about the Developer’s Help Desk, visit them at their website.

CU*Answers completes merger of West Michigan Credit Union and Western Districts Members Credit Union

The CU*Answers Conversions team completed the merger of over 2,700 members from Western Districts Members Credit Union into West Michigan Credit Union this month. Both credit unions were on the data processor’s CU*BASE® platform. This brings the credit union membership to over 19,000 members. West Michigan Credit Union, located in Grand Rapids, MI, joined the […]

May 18, 2022

CU*Answers conducts U.P. users meeting

CU*Answers held its first U.P. Users Meeting on April 28, 2022. The event was attended by credit unions that reside in the Upper Peninsula of Michigan. The data processor was able to teach best practices with over twenty attendees, and the credit unions themselves shared some valuable information. “The number of credit unions in the […]

May 16, 2022

CU*Answers attends OHIO Conference

The Ohio Credit Union League held their “inVest48” Conference from April 4-6, 2022. The event was attended by CU*Answers all three days, and the data processor was able to talk with over one hundred attendees of the registered credit unions for the annual conference. “Supporting the state leagues is very important to the credit union […]

May 16, 2022

CU*Answers attends U.P. Annual Conference

CU*Answers attended the U.P. Annual Conference on April 29, 2022. The event was attended by credit unions that reside in the Upper Peninsula of Michigan. The data processor was able to talk with over 300 attendees, and was also a sponsor. “The number of credit unions in the U.P. joining our cooperative continues to grow,” […]

May 16, 2022

Asterisk Intelligence facilitates ‘Management Dashboard’ training to credit union leadership teams

Asterisk Intelligence, the data analytics and data warehousing team at CU*Answers, recently announced the completion of their annual management dashboard training event offered to credit union leadership teams. “CU*BASE, our credit union core processing application, contains over 110 management dashboards,” said Thomas Hull, Business Intelligence Analyst with Asterisk Intelligence. “With each dashboard designed to provide […]

May 11, 2022

Frankenmuth Credit Union gets started with a data warehouse

Asterisk Intelligence, the data analytics and data warehousing team at CU*Answers, recently announced that Frankenmuth Credit Union (Frankenmuth, MI) has partnered with the data analytics consultants to establish a data warehouse with CU*Answers. “Turning on another data warehouse solution is always exciting and it’s a privilege to be working with another credit union who is […]

May 2, 2022