Check Out the Developer’s Help Desk Video Series: Why Did CU*Answers Organize the DHD?

The Developer’s Help Desk is pleased to debut a new series of videos where we answer common questions and discuss tips relating to the DHD platform.  In our first video, Scott Page and Brian Maurer explore how the Developer’s Help Desk came to be and discuss some of the benefits that DHD provides our credit unions.

View the Video

To view additional DHD videos, click here to visit our website!

It’s Cybersecurity Awareness Month! Incident Response for an Information Security Program

It’s Cybersecurity Awareness Month!  Incident Response for an Information Security Program

Cybersecurity has become an increasingly important subject for financial institutions to invest in and a key component of any successful information security program along with active participation from credit union executives and board members.  Julie Gessner, VP of CMS Sales, recently interviewed key staff at CU*Answers to get their input on hot topics relating to… Read more »

Oct 18, 2021

Don’t Miss This Week’s Proving Data Strategies: Online Banking Optics

Don’t Miss This Week’s Proving Data Strategies: Online Banking Optics

Join the Asterisk Intelligence team as they review the new Online Banking Optics data set and the new dashboard #1100: Online Banking Optics Lite.  Use Online Banking Optics to analyze member engagement and habits with your digital services, understand online service penetration, and study member’s non-transactional needs.  Previously unknown and unavailable information like, ‘How many… Read more »

Oct 18, 2021

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available HA Rollover: September 12 – 26 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed September 12th to 26th for the CU*BASE core processing environment.  In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »

Oct 15, 2021

Proving Data Strategies: Online Banking Optics

Proving Data Strategies: Online Banking Optics

Join the Asterisk Intelligence team as they review the new Online Banking Optics data set and the new dashboard #1100: Online Banking Optics Lite.  Use Online Banking Optics to analyze member engagement and habits with your digital services, understand online service penetration, and study member’s non-transactional needs.  Previously unknown and unavailable information like, ‘How many… Read more »

Oct 15, 2021

It’s Cybersecurity Awareness Month! Improving Security Through Encryption

It’s Cybersecurity Awareness Month!  Improving Security Through Encryption

Cybersecurity has become an increasingly important subject for financial institutions to invest in and a key component of any successful information security program along with active participation from credit union executives and board members.  Julie Gessner, VP of CMS Sales, recently interviewed key staff at CU*Answers to get their input on hot topics relating to… Read more »

Oct 13, 2021