The Lender*VP Collections team serves as a partner for collections for many of the nearly 200 clients using CU*Answers across the country. “Some credit unions are permanent fixtures who have partnered with us for years and some prefer a ‘repair and return’ policy. In either case Lender*VP Collections is there to support the clients of our 100% credit union-owned cooperative CUSO,” said Jerry Collins, collections manager. His team signed its twenty-fifth active client, adding over 7,400 members and 80 million dollars in assets under management.
This Michigan based credit union was looking for more continuity of contact and concentration of services and looked to the CUSO. “During their due diligence, the credit union learned how Lender*VP Collections works with the credit union and within their policies instead of taking over and running things as they choose,” Collins added. “They saw the benefit in choosing a professional and established organization that operates as an extension of the credit union with many customizable choices and not the stereotypical third party.”
For more information on Lender*VP Collections, visit www.lendervp.com/collections.