A Quick Reminder About Accessing Your TLC 360 Learning Center

As your credit union was recently upgraded to TLC 360 Learning Center, we wanted to remind you of the new URL for accessing the site.  Your new URL is: https://cuanswers000.cutrainingonline.com/tlc360. Please note: the ‘000’ following ‘cuanswers’ in the URL is a stand-in for your credit union number.

The credit union number is the same as the three digits you use when logging into CU*BASE.  For example, if the name you use for logging into CU*BASE was ‘SuzieQ118’, then the number in the URL would be ‘118’ (ex. https://cuanswers118.cutrainingonline.com/tlc360).

Please note: with this new interface, the security is keeping your data safer than ever before.  To ensure you have a seamless experience, we encourage you to review your browser settings in the security document available here.

If you have any questions, please contact us via email at support@cutraining.com or via phone at 1.888.466.1634 ext. 2.

Arriving in October: Price Increase to CU*BASE Custom Training Edition

Arriving in October: Price Increase to CU*BASE Custom Training Edition

Attention CU*Answers clients: effective October 1st, 2023, pricing for CU*BASE Custom Training Edition (CTE) will be increasing.  The monthly cost will increase from $250.00 per month to $350.00 per month.  These price increases will apply to any/all clients using CTE, including current subscribers.  This is the first time we’ve adjusted prices since CTE was first… Read more »

Aug 22, 2023

How Do I Request Upload/Download Permissions for CU*BASE?

How Do I Request Upload/Download Permissions for CU*BASE?

Need to grant upload/download permissions in CU*BASE to one of your employees?  Or need to review which employees currently have the ability to perform these actions? Visit the CU*Answers store today and complete a request form.  You will need to provide the following when submitting the request: Authority needed Employee name CU*BASE User ID Signature… Read more »

Aug 10, 2023

Do You Have a New Teller or Member Service Representative?

Do You Have a New Teller or Member Service Representative?

Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative.  This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD.  We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »

Jul 20, 2023

Do You Have a New Teller or Member Service Representative?

Do You Have a New Teller or Member Service Representative?

Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative.  This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD.  We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »

May 31, 2023