BizLink Advisory Board holds quarterly meeting to discuss business servicing initiatives

The BizLink team, a division of cooperative CUSO CU*Answers, is dedicated to working with credit unions to provide services to their business/commercial members. In August, the BizLink Advisory Board, a group composed of BizLink staff and credit union personnel, conducted their quarterly meeting to discuss updates on projects implemented in 2020, projects that are currently being worked on, as well as discussing other concepts that the Advisory Board has an interest in pursuing for their business members.

Element Federal Credit Union CEO Linda Bodie spent time demonstrating the portal that her credit union created for a business member they have been working with. “The goal with the portal was to provide our business member the ability to quickly access the tools and services that we provide to them,” said Bodie. “We feel this is the best way for our busines partner to know who they can contact if they have questions, as well as providing them a single location to complete their daily tasks.”

Other topics discussed during the meeting included the Positive Pay solution, developed in coordination with eDOC Innovations to prevent fraudulent check activity; the Max Earnings Sweep solution to make it easier for business managers to sweep funds at end of day; and ACH services for business/commercial accounts.

The BizLink Advisory Board has set their schedule for the next year and will continue to meet quarterly.