Save the Date: ItsMe247 and CU*BASE GOLD Rollovers Scheduled for September

During the month of September, we will be performing multiple rollovers including CU*BASE/GOLD and Online Banking.  In the past, these rollovers have been performed independently.  However, this fall we will be performing the rollovers together.  While we are live with CU*BASE/GOLD production from our High Availability (HA) data center in Yankton, SD, we will also be performing a live rollover of our ItsMe247/ItsMyBiz247 servers to our secondary data center to further test the resilience of our network.

Below is the schedule for the September rollover event:

  • Wednesday, September 9th at 6:00 AM ET – A brief (practice) rollover for ItsMe247 servers to confirm connectivity and identify any issues prior to the full 24-hour rollover.
  • Sunday, September 13th at 3:00 AM ET – Normal CU*BASE/GOLD rollover to systems at the HA data center in Yankton, SD.
  • Wednesday, September 16th at 6:00 AM ET – Full 24-hour rollover for ItsMe247/ItsMyBiz247 servers.
  • Thursday, September 17th at 6:00 AM ET – Rollback for ItsMe247/ItsMyBiz247 servers.
  • Sunday, September 20th at 3:00 AM ET – Normal CU*BASE/GOLD rollback to systems at the primary data center in Kentwood, MI.

We strongly encourage that someone at each branch tests connectivity to the HA data center from a GOLD workstation prior to the rollover event.  Use the links below to complete one or both of the connectivity tests.

Please contact the CU*Answers Network Services Help Desk at if the tests above are unsuccessful.

Keep an eye on your inbox for additional announcements and details as we get closer to the rollover dates!