Developer’s Help Desk e-Alert: Check Out Our Latest Project!

The Developer’s Help Desk (DHD) team is regularly incorporating new third party vendor integrations to CU*BASE.  To help keep our clients updated, we are delivering this e-alert to announce a previous vendor integration, which can be ordered through our online store.

  • LoanPay Xpress – LoanPay Xpress delivers an all-in-one, multi-channel, mobile optimized platform for loan payment acceptance.  LoanPay Xpress provides borrowers of all types with a quick and easy method for making their loan payments from any outside FI checking/savings account or credit/debit card.  Several benefits include reduced paper check handling, decreased in-bound call volumes, and automating your credit union’s back-end ACH payment posting.  CU*Answers has developed a daily file upload process to Magic Wrighter including various member loan and credit card information, in order to facilitate CU*BASE clients being able to offer this solution.

If you would like additional information, or have questions regarding this integration, please contact the DHD team by clicking here.

Check Out the 6 NEW Videos for Mobile Banking PIN and Face Authentication!

Check Out the 6 NEW Videos for Mobile Banking PIN and Face Authentication!

We’re excited to share 6 NEW how-to videos on multiple authentication convenience options for It’s Me 247 mobile banking!  These videos detail enrollment, unenrollment and login options for credit union members who wish to use PIN or face authentication for mobile banking.  Take a look at the topics below! PIN Authentication Enroll PIN Authentication Log… Read more »

Jun 30, 2022

Optics Data Zooms in on Member Engagement, Click-by-Click

Optics Data Zooms in on Member Engagement, Click-by-Click

With data collection for Online Banking Optics and Phone Optics, your credit union can have a more detailed analysis of your member base and the ways they are engaging with your organization.  Best of all, these data collection options are FREE to activate for Data Warehouse users! Online Banking Optics Data Collection With Online Banking… Read more »

Jun 29, 2022

Don’t Miss Out – Register for Asterisk Intelligence Week at CU*Answers

Don’t Miss Out – Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for several educational events!  Between Monday, July 25th and Wednesday, July 27th, we will be hosting on-site training.  Then, on Thursday, July 28th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses will focus… Read more »

Jun 27, 2022

Reminder: The Next HA Rollover is Coming July 10th – We Need You to Perform a Connectivity Test!

Reminder: The Next HA Rollover is Coming July 10th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, July 10th. As announced at this year’s Leadership Conference, this rollover will occur over a two-week period to accommodate… Read more »

Jun 27, 2022