Developer’s Help Desk Team – The Power of the API

The Developer’s Help Desk (DHD) represents a new and exciting vision for how client software development projects are handled at CU*Answers!  DHD is uniquely targeted to facilitate the process by which clients design, build and manage custom projects in a new, innovative way.

API development represents an important process to continually enhancing our flexibility in proving data via a streamlined, secure manner.  This applies not only to the tools we develop but provides a gateway to allow others to develop products that connect and integrate into the CU*Answers product suite.

This process is important for a variety of reasons – for instance, once an API is developed, it may be used by other third party applications, CU*BASE, It’s Me 247 Online Banking, loan applications and additional access points in the future.  Learn more about API by viewing the video below!

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It’s Cybersecurity Awareness Month! Incident Response for an Information Security Program

It’s Cybersecurity Awareness Month!  Incident Response for an Information Security Program

Cybersecurity has become an increasingly important subject for financial institutions to invest in and a key component of any successful information security program along with active participation from credit union executives and board members.  Julie Gessner, VP of CMS Sales, recently interviewed key staff at CU*Answers to get their input on hot topics relating to… Read more »

Oct 18, 2021

Don’t Miss This Week’s Proving Data Strategies: Online Banking Optics

Don’t Miss This Week’s Proving Data Strategies: Online Banking Optics

Join the Asterisk Intelligence team as they review the new Online Banking Optics data set and the new dashboard #1100: Online Banking Optics Lite.  Use Online Banking Optics to analyze member engagement and habits with your digital services, understand online service penetration, and study member’s non-transactional needs.  Previously unknown and unavailable information like, ‘How many… Read more »

Oct 18, 2021

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available HA Rollover: September 12 – 26 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed September 12th to 26th for the CU*BASE core processing environment.  In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »

Oct 15, 2021

Proving Data Strategies: Online Banking Optics

Proving Data Strategies: Online Banking Optics

Join the Asterisk Intelligence team as they review the new Online Banking Optics data set and the new dashboard #1100: Online Banking Optics Lite.  Use Online Banking Optics to analyze member engagement and habits with your digital services, understand online service penetration, and study member’s non-transactional needs.  Previously unknown and unavailable information like, ‘How many… Read more »

Oct 15, 2021

It’s Cybersecurity Awareness Month! Improving Security Through Encryption

It’s Cybersecurity Awareness Month!  Improving Security Through Encryption

Cybersecurity has become an increasingly important subject for financial institutions to invest in and a key component of any successful information security program along with active participation from credit union executives and board members.  Julie Gessner, VP of CMS Sales, recently interviewed key staff at CU*Answers to get their input on hot topics relating to… Read more »

Oct 13, 2021