CU*Answers adds 3rd party vendor integrations

CU*Answers recently announced that its Developer’s Help Desk (DHD) completed 81 custom projects during its second fiscal quarter, including two recent 3rd party vendor integrations. These vendor integrations included:

  • Augeo (Statement Print Rewards) – CU*Answers offers a product which facilitates the printing of Augeo rewards on CU*BASE member statements.
  • Van Wagenen Financial Services – CU*Answers has developed a file exchange process for uploading a CU*BASE loan data file.

Scott Page, DHD business manager, said the DHD team is regularly adding new third party vendor integrations to its overall suite of CU*BASE services. He mentioned that clients may easily place orders for these integrations via the DHD Online Store, which features 300+ software products and services. The DHD is designed to provide a unique opportunity for clients and vendors when considering a new custom software strategy, and these 3rd party integrations are normally a direct result of a specific client request for a targeted vendor solution. To learn more about the Developer’s Help Desk, visit them at their website.

CU*Answers assists Santee Cooper Credit Union in converting their credit card portfolio to CU*BASE

The CU*Answers SettleMINT EFT Team converted 967 credit card loans for Santee Cooper Credit Union to CU*BASE online credit card platform. Santee Cooper Credit Union, located in Moncks Corner, SC, brought their credit card portfolio in-house. “One benefit for credit unions moving to the online credit card platforms is that their members are allowed to […]

Jul 1, 2022

CU*Answers Client Services and Education team promotes from within

The West-Michigan based cooperative CUSO, CU*Answers, recently announced that receptionist/ administrative assistant Lauren Kincaid has been promoted to a client service representative. VP of Client Service and Education Laura Welch-Vilker said, “We are excited to share Lauren’s positive attitude and determination with our clients. She will be a great asset to the Client Services and […]

Jul 1, 2022

Tia Stanfield joins CU*Answers Client Services and Education

West Michigan-based cooperative CUSO CU*Answers recently announced that the Client Services and Education team has added another client services representative, Tia Stanfield. “With seven years of customer service experience, we are thrilled to welcome Tia to the Client Services and Education team here in Las Vegas,” said Manager Kasey Hawkins. “Tia feels that her biggest […]

Jul 1, 2022

CUSO partners working together to defend against cyber attacks

On June 22, 2022, speakers from CU*Answers were invited to participate in the annual CU*NorthWest Leadership Conference held this year in Spokane, WA to discuss services available to assist credit unions in daily network management and information security compliance. One such presentation, titled “Future Technology Advancements Require Modern Cybersecurity Measures”, focused on today’s emerging cyber […]

Jul 1, 2022

CU*Answers Client Services and Education Team adds more talent with Rachel Almaguer

West Michigan-based cooperative CUSO CU*Answers is pleased to announce the Client Services and Education team has added another client services representative to its roster. Rachel Almaguer has many years of customer service experience and will now offer CU*BASE® software support from the CUSO’s Innovation Center in Las Vegas, NV, where she has been a local […]

Jul 1, 2022

CU*Answers assists Firefighters Credit Union with a credit card start-up

The CU*Answers SettleMINT EFT team assisted Firefighters Credit Union located in Onalaska, WI, with starting up a credit card program in CU*BASE. “One benefit for credit unions having an online credit card program is that their members are allowed to make real time payments and disbursements via It’s Me 247 Online Banking to their credit card loans,” […]

Jun 30, 2022

MyUSA Credit Union launches an updated website

Cooperative CUSO CU*Answers recently congratulated MyUSA Credit Union on their updated website. The site design was completed by MyUSA with implementation of the design done by CU*Answers. The site includes a colorful menu, large rotating banners, quick access buttons, featured products, numbers showing how the credit union helps members, financial education, mobile app information, news, […]

Jun 30, 2022

CU*Answers releases new OnDemand videos

The West Michigan-based cooperative CUSO CU*Answers is excited to announce new video additions to its OnDemand video library, where clients can train at their own convenience. CU*Answers is a launching point for multimedia information and education and OnDemand is just one of these options. Lani Lowing, Education Team Lead of Client Services and Education said, […]

Jun 30, 2022