Did You Know? You Can Record Permanent Notes on Non-Members (and Save Them When They Become Members)!

Did you know: you can record permanent notes on non-members, and save them when they become members?

No matter which avenue your credit union uses to find new members (loans, membership applications or online applications), your staff can use the ‘Non-Member Notes’ feature to record permanent notes on people before they become members.

When co-borrowers, new applicants and joint owners become members, you can then convert your Non-Member Notes to a Tracker on the new membership by assigning a Memo and Tracker Type via Tool #1004 Workflow Controls: Open Mbrships/Accts.

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Join Us for a FREE Education Express Webinar!

Join Us for a FREE Education Express Webinar!

Tuesday, June 6 2:00 PM – 2:30 PM ET This Month’s Focus Available Information on the CU*Answers Website CU*Answers Management Services is a group of branded services whose leaders focus on addressing issues regarding users, operations, strategy, and development.  These are the brands that add value for every CU*Answers client.  Our value proposition focuses on… Read more »

Jun 1, 2023

Join Us for a Conversation on Bill Pay/P2P: Understanding the Data

Join Us for a Conversation on Bill Pay/P2P: Understanding the Data

SettleMINT EFT invites you to join us for a Conversation on Bill Pay/P2P!  During our June session, we will host a Conversation on Understanding the Data.  We will open up a discussion how you can utilize CU*BASE dashboards to gain insights into your Bill Pay and P2P solutions. Register today by clicking the button below… Read more »

Jun 1, 2023

Conversations On Education: Exercises for Success – Member Services

Conversations On Education: Exercises for Success – Member Services

Join us for a conversation on Education!  Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources… Read more »

Jun 1, 2023

Have You Heard About CU Info?

Have You Heard About CU Info?

Have You Heard About CU Info? CU Info allows you to dynamically update your credit union’s information across CU*Publisher products like your Membership Opening sites (MAP/MOP), Mobile 6.0 and the upcoming Biz Mobile 1.0 and Micro Apps. What Info Can I Manage? In addition to managing the members of your CU*Publisher team, you can edit… Read more »

Jun 1, 2023

Do You Have a New Teller or Member Service Representative?

Do You Have a New Teller or Member Service Representative?

Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative.  This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD.  We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »

May 31, 2023