CU*Answers DHD offers custom project planning video

CU*Answers announced its Developer’s Help Desk (DHD) has recently added its newest video to the DHD website for building custom software with CU*Answers.

Scott Page, business manager for the Developer’s Help Desk, said the DHD offers a creative new way for clients to design, build and manage custom development software solutions with CU*Answers. An important tool for helping introduce clients to the DHD initiative is a video series helping describe many of the unique services, techniques and considerations when considering a project initiative.

Page said this newest video is targeted to clients considering a custom project initiative, and various issues the DHD team has seen as clients initiate a custom process. This video focuses on three primary considerations:

  1. Clients engaging the DHD too late during their decision process
    1. Signing with a 3rd party prior to discussing with CU*Answers
    2. Unrealistic expectations as to what a 3rd party integration process may entail
    3. Will it still meet your intended goals?
  2. Understanding what member data is being requested by your 3rd party
    1. Don’t assume the vendor is requesting only the data you believe is necessary… you may be very surprised!
    2. Performing 3rd party due diligence, a critical component
    3. Having a vendor exit strategy in case things don’t work out
  3. Project cost and timing considerations
    1. Designing and building a custom project – what does it really mean?
    2. Pricing considerations, development layers, project roll-out timing

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