This Week in Xtend Webinars: Contact Center Services, Data Analytics and RevGen

Coming Up This Week!

Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge.

 

Tuesday, February 18

2:00 PM – 2:30 PM ET

Contact Center Services Webinar

With the Xtend Contact Center, we offer many ways to reach out to members, boost customer interaction and create easy ways to access credit union amenities.  The Xtension Contact Center has varying services available including custom call campaigns that you’re able to organize depending on your needs.  Among the Xtension Contact Center services are inbound member service calls, targeted outbound campaigns, web chat, and others that will be discussed in the webinar.

 

Wednesday, February 19

2:00 PM – 2:30 PM ET

Xtend Data Analytics Webinar

Xtend Data Analytics dives deeper into your membership and their behaviors to improve the way credit unions are communicating with their members.  Whether it’s evaluating your phone services, the members that hold your credit card, or a recent marketing effort, our Data Analytics department strives to find you answers to your everyday questions, and pose more advantageous inquiries regarding your member comprehension.

 

Thursday, February 20

2:00 PM – 2:30 PM ET

RevGen Webinar

Do you want to take the pressure off of your member marketing needs, but want great marketing campaigns that sell your products?

Xtend’s RevGen program allows you to control your audience and marketing channels while we deliver marketing and revenue results right to you.  Use RevGen in combination with your own marketing efforts to maximize lead generation with targeting and segmentation through Xtend.  We’ve got a RevGen program waiting for you!

Did You Know? Ditch the Spreadsheet! Keep ACH-Paid Payments with Your Vendor History in CU*BASE!

Did You Know?  Ditch the Spreadsheet!  Keep ACH-Paid Payments with Your Vendor History in CU*BASE!

Ditch the Spreadsheet!  Keep ACH-Paid Payments with Your Vendor History in CU*BASE! Did you know that you can track payments you make to CU*Answers or other companies by adding them to your Accounts Payable vendor history?  By following some easy steps below, your Account Payable vendors (companies) are automatically updated each time an ACH transaction… Read more »

Aug 5, 2022

Join Network Services for our September Boot Camp!

Join Network Services for our September Boot Camp!

Join us September 28th and 29th for a two-day boot camp!  This is an opportunity for your credit union IT members build their knowledge of core product deployment and support.  Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! One of our… Read more »

Aug 5, 2022

July Owner’s View Monthly Recap

July Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the July 2022 edition of the Owner’s View Monthly Recap! July 2022 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Aug 4, 2022

Join Us for Asterisk Intelligence Week, Hosted in Las Vegas, Nevada!

Join Us for Asterisk Intelligence Week, Hosted in Las Vegas, Nevada!

Join the Asterisk Intelligence team for several educational events, hosted at the Innovation Center in Las Vegas, Nevada! Between Monday, September 12th and Wednesday, September 14th, we will be hosting on-site training at the CU*Answers Innovation Center.  Then, on Thursday, September 15th, we will be hosting a series of webinars.  During these courses, we will… Read more »

Aug 4, 2022

There’s Still Time to Join the 22.10 CU*BASE Release Beta Pool!

There’s Still Time to Join the 22.10 CU*BASE Release Beta Pool!

Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 22.10 release! Learn more about enhancements coming in the October release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. To join the Beta Pool, submit your Beta Pool enrollment form… Read more »

Aug 3, 2022

Xtend Wants to Hear Your Voice

Click Here to Begin the Survey Xtend prides itself on our close, trusted relationships with our credit unions and CUSO partners.  That trust is earned through consistent delivery of our promise to you.  It’s also earned from listening, learning and evolving for our owners and clients.  Since 2002, our formula for success has been relatively… Read more »

Aug 3, 2022