A Special Event for Credit Union Leaders!
CEO & Senior Executive School 2020 offers opportunities for CEOs and senior leaders to engage in academic discussions about CU*BASE tools and how these can be used to find new opportunities among each credit union’s members. During this week-long event, attendees will interact with each other and CU*Answers CEO Randy Karnes, discussing topics that include building trust with cooperative owners, developing delivery channels for customers and owners, building a firm with digital intelligence, and adopting a retail strategy.
Each of the 2020 courses will be hosted in-person at our Grand Rapids headquarters. This year’s event will be hosted in late March and early April – enjoy the warmer spring weather while joining us for any/all courses you’d like to attend!
Monday, March 30
2:00 PM – 4:00 PM ET
Introduction to Asterisk Intelligence and the CU*Answers Business Intelligence Help Desk
Tuesday, March 31
9:00 AM – 10:00 AM ET
Building Trust with Cooperative Owners: CUSOs and CUs
11:00 AM – 12:00 PM ET
Understanding the CU*Answers SDLC and Promoting Projects
1:00 PM – 2:00 PM ET
Adopting and Highlighting a Retail Strategy as a Senior Executive
2:30 PM – 4:30 PM ET
Evolving Retail Strategies Tactically: Facing the Inevitable Internet Influence
Wednesday, April 1
9:00 AM – 10:00 AM ET
Building a Firm with Digital Intelligence and Proving It to the Marketplace
11:00 AM – 12:00 PM ET
Data Warehouse Strategies for CEOs: Do They Fit with Your Future Plans?
1:00 PM – 2:00 PM ET
Database Management: Tool Spotlight for CEOs
2:30 PM – 3:30 PM ET
Getting Started with Unique Data Management (UDM) for CEOs
4:00 PM – 4:30 PM ET
Using Data to Turn Your Board into Collaborative Analysts
Thursday, April 2
9:00 AM – 10:30 AM ET
Action Through Consumer-Owners: Developing Delivery Channels That Face Both Personas
11:00 AM – 12:00 PM ET
Reporting Up and Delegating Down: Building Trust with Your Team and Your Board
1:00 PM – 2:00 PM ET
Expanding Your Audience for Data: Analytics Booth as the Foundation
2:30 PM – 4:30 PM ET
CU*BASE Management Tools for CEOs: Leadership Dashboards & Visual Analytics Tools (VAT)
