Join Us for Next Week’s Xtend Webinars

Coming Up Next Week!

Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge.

 

Tuesday, January 14

2:00 PM – 2:30 PM ET

Losing the Love

Members don’t always verbally tell you that they’re leaving the credit union, but their actions often do. Xtend has studied the steps that members take before they completely leave the credit union, and have put action items and follow ups to help you keep more members around.

Recapture the love your members are losing with Xtend’s Losing the Love marketing program, and increase your member retention today!

 

Wednesday, January 15

2:00 PM – 2:30 PM ET

New Member Onboarding

What are you doing to onboard your new members? Xtend is excited to announce the launch of our brand new product which is focused on providing a high quality and automated new member onboarding program for all credit unions.

Our series of personalized emails create both a welcoming and educational digital marketing path that will help guide your new members along the most important steps of their credit union journey. Each new member will be automatically launched into this automated program upon opening of their membership. Over the next 90 days, they will receive onboarding emails based on 8 pre-defined NMO touch points. We will leverage live data and dynamic content to provide personalized and relevant content that can be specific to their unique memberships.

 

Thursday, January 16

2:00 PM – 2:30 PM ET

Getting to Know Xtend

Xtend’s Core Values and Value Propositions make us unique – come join our discussion as we highlight the major things that make us who we are. Whether you’re a prospective client, a new client looking to grow our relationship or you’ve been working with us for years, getting to know us better will ensure that we continue or start a wonderful working relationship.

Get to Know the Innovation Center Team – Meet Ectna Mendoza Guzman

Get to Know the Innovation Center Team – Meet Ectna Mendoza Guzman

Let me introduce myself: my name is Ectna Mendoza, and I am a Client Services and Education Representative for CU*Answers.  I have six years of customer service experience with several financial institutions where I was able to gain the fundamentals of dealing with storage for cash, investments and other financial transactions required for this position…. Read more »

May 20, 2022

Meet the Analyst: Deriving Data Insights to Help Your Business Strategy

Meet the Analyst: Deriving Data Insights to Help Your Business Strategy

In order to become a more data-driven organization, you need a person or a team that ensures quality information can be used in a meaningful way throughout your entire business.  Meet the Analyst is your human resource for managing a range of data-driven functions, including overseeing data management, creating data strategies and improving data quality…. Read more »

May 20, 2022

Here comes the next Collections Roundtable!

Here comes the next Collections Roundtable!

Pull Up a Chair, the Roundtable is Waiting! Join us for the FREE Collections Roundtable, an open forum discussion on collections laws, internal procedures, and CU*BASE processes.  Join us for the second session of the 2022 Collections Roundtable Series – for whichever session you’d like, or both! We are once again hosting an in-person version… Read more »

May 19, 2022

CU Info Offers a Convenient Way to Update Your Credit Union’s Information!

CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Wouldn’t it be great to update hours instantly?  No more waiting or emailing thanks to CU Info, powered by CU*Publisher.  With CU Info, it’s your product on your schedule! What Info Can I Manage? In addition to managing the members of your CU*Publisher… Read more »

May 19, 2022

Join the BizLink Focus Group and Learn About Our Top 5 Projects!

Join the BizLink Focus Group and Learn About Our Top 5 Projects!

Have you heard about the BizLink Focus Group? A new initiative for 2022, the BizLink Focus Group invites your credit union’s business member service executives to join us in discussing the efforts of the BizLink Advisory Board, updates on BizLink Advisory Board Projects, and any additional ongoing efforts related to BizLink.  The BizLink Focus Group… Read more »

May 17, 2022