CU*Answers provides 1st quarter project volumes for Developer’s Help Desk

CU*Answers announced that custom requests being submitted and projects being completed by its Developer’s Help Desk (DHD) continue to grow. During the first fiscal quarter of 2020, 88 custom projects were fully completed, which represented nearly 4,300 programming hours. 160 custom project requests were submitted, which represented an increase of 9% from the previous quarter. These custom requests were submitted by 88 different CU*BASE processing clients.

Scott Page, DHD business manager, said the DHD is all about providing a unique opportunity for clients and vendors to consider when exploring a new custom software opportunity. A big part of this initiative is to encourage clients to be the project designer, and contract with CU*Answers professional services for only those services needed as per the total project scope.

To learn more about the Developer’s Help Desk, visit them at their website.

“Spirit of CU*Answers” award goes to Vizo Financial

CU*Answers recognized Vizo Financial as the winner of the 12th annual “Spirit of CU*Answers” award at its 2022 Leadership Conference held on June 15, 2022, at the JW Marriott in Grand Rapids, Michigan.  Accepting the award on behalf of Vizo was Charnell Etzweiler, Core Implementation & Support Director. Geoff Johnson, CU*Answers CEO, presented the award […]

Jun 23, 2022

Generating Business Continuity at CU*Answers

As severe weather season approaches, response and recovery teams at CU*Answers, a credit-union-owned CUSO and core processor, conduct regular training exercises to practice mobilizing a portable generator at one of three data centers, in the event of a hardware failure with the stationary generator. “Hand-on experience with transporting, staging, and starting generators is imperative to […]

Jun 20, 2022

CU*Answers announces results of annual board election

CU*Answers, a 100% credit union-owned Cooperative, announced today that two credit union CEOs were chosen by their peers to serve a three-year term on the CUSO’s Board of Directors, during elections held at the 2022 Annual Stockholders meeting held on Wednesday, June 16, 2022. Incumbents Linda Bodie, CEO of Element Federal Credit Union in Charleston, […]

Jun 20, 2022

“Robert H. Mackay” award goes to Randy Karnes

CU*Answers recognized its former CEO Randy Karnes as recipient of the Robert H. Mackay award at its Annual Leadership Conference held on June 16, 2022, in Grand Rapids, Michigan. Karnes served as the CEO of CU*Answers from 1994 to 2021 and will be retiring at the end of September 2022. When presenting the award, current […]

Jun 20, 2022

CU*Answers hosts Annual Leadership Conference

CU*Answers, a 100% credit union-owned CUSO, held their 2022 Annual Leadership Conference and Stockholders Meeting on June 15th at the JW Marriott Hotel in downtown Grand Rapids, Michigan. The event brought together credit union leadership from across the country for a briefing on the organization’s overall direction and major projects for the coming year. This […]

Jun 20, 2022

Collection clients increasing at CU*Answers

With a proven track record, the Collections team, a Lender*VP division, increased its client base again recently. “In addition to this growth, we see imminent opportunities for a new client base”, noted AVP Jerry Collins. “We added our first predominantly online and startup credit union to our family. We see this as an opportunity for […]

Jun 7, 2022

CU*Answers announces winner of the 2022 Q2 RDC contest

CU*Answers, the 100% credit-union owned cooperative, recently announced the winner of its 2022 RDC contest. Contests are run quarterly for a two-month period as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, bill pay, and debit cards. Contest enrollment is free to all CU*Answers credit unions […]

Jun 7, 2022