CU*Answers provides 1st quarter project volumes for Developer’s Help Desk

CU*Answers announced that custom requests being submitted and projects being completed by its Developer’s Help Desk (DHD) continue to grow. During the first fiscal quarter of 2020, 88 custom projects were fully completed, which represented nearly 4,300 programming hours. 160 custom project requests were submitted, which represented an increase of 9% from the previous quarter. These custom requests were submitted by 88 different CU*BASE processing clients.

Scott Page, DHD business manager, said the DHD is all about providing a unique opportunity for clients and vendors to consider when exploring a new custom software opportunity. A big part of this initiative is to encourage clients to be the project designer, and contract with CU*Answers professional services for only those services needed as per the total project scope.

To learn more about the Developer’s Help Desk, visit them at their website.

CU*Answers hosts Meals on Wheels annual food drive

CU*Answers, the 100% credit union-owned CUSO, has been busy with gathering donations for West Michigan Meals on Wheels. Each year the staff at CU*Answers participates in the fall donation drive. The drive benefits seniors in the West Michigan area that are home bound. This year the staff will donate items requested by the organization such […]

Oct 7, 2021

Catholic United Financial Credit Union converts to CU*Answers for image check processing

Catholic United Financial Credit Union (Saint Cloud, MN) recently converted to CU*Answers Item Processing for their member check processing. As a core CU*BASE client, the credit union will receive unlimited free member check image copies and free implementation of member check images to It’s Me 247, CU*Answers’ online banking platform. The credit union will also be converting […]

Sep 30, 2021

CU*Answers announces briefing for network CEOs

West Michigan based data processor CU*Answers announced it is offering a network-wide one-hour briefing on the strategic development plans of its core processing network. “What Should be On a CEO’s Radar?” is designed as a power briefing for credit union CEOs and will include a big picture look at the cooperative CUSO’s tools and implementation strategies […]

Sep 30, 2021

TruNorth FCU selects CU*Answers as new core partner

Ishpeming, Michigan-based TruNorth Federal Credit Union recently announced it has selected CU*BASE from the Grand Rapids, Michigan-based cooperative CU*Answers, for its new core data processing platform. “TruNorth FCU is a progressive organization deeply rooted in the cooperative spirit,” said CEO Steve Smith. “We were seeking a new core partner whose vision mirrored ours. In CU*Answers, […]

Sep 29, 2021

New predictive retailing engine gets a test drive

Coming soon to CU*BASE is a new feature to assist credit unions with predictive retailing. Once configured, this engine will evaluate a member’s relationship and status with the credit union, and then match a member to products and services to sell at the teller line and beyond, based on criteria selected by credit unions. Using […]

Sep 29, 2021